Cloud Infrastructure Specialist

4 hours ago

London, Greater London, United Kingdom Cloud Decisions Full time

Cloud Infrastructure Specialist


Cloud Decisions is seeking a highly skilled Cloud Infrastructure Specialist to join their team. The ideal candidate will have a strong background in cloud infrastructure, with expertise in Microsoft Cloud (Azure, M365, AVD), Server Infrastructure, and Hyper-Converged Infrastructure environments.


Key Responsibilities:



  • Act as the final escalation point for 3rd line technical issues in cloud and infrastructure environments.
  • Work closely with Technical Architects and Project Engineers to understand solution designs and provide input on best practices.
  • Resolve escalated issues for offshore financial service organizations and global enterprises, ensuring all solutions are aligned with best practices.
  • Provide technical support and expertise in Microsoft Cloud (Azure, M365, AVD), Server Infrastructure, and Hyper-Converged Infrastructure environments.

Requirements:



  • At least 3 years of experience in a customer-facing technical support role, working with enterprise organizations to troubleshoot, escalate, and resolve cloud infrastructure issues.
  • Cloud Infrastructure Skills:

    • Microsoft 365 (M365): Management of M365 services, security and compliance, and integration with on-premises infrastructure.
    • Microsoft Azure: Proficiency in managing Azure services, Azure Networking, Azure Storage solutions, and Azure Governance and management tools.
    • Azure Virtual Desktop (AVD): Management of AVD environments, user profile management, and security and compliance best practices.
    • Server and Storage Infrastructure Skills:

      • Server Infrastructure: Proficiency in managing Windows Server and Linux environments, virtualization technologies, Active Directory design and management, and server clustering and high availability solutions.


What We Offer:



  • Salary: Up to $70,000 (Cayman Dollars)
  • Bonus: Additional performance-related bonuses (tax-free)
  • Pension: 5%
  • Private Medical
  • Free Personal Phone, TV Contract, Broadband
  • Holidays
  • Relocation Support:

    • Funded Accommodation for first month while you find a place to live.
    • Car hire for first month
    • Return Flight (as a safety net or to use to get back to see family)
    • Work Permit

Cloud Decisions offers a competitive salary and benefits package, as well as relocation support to help you make a smooth transition to the beautiful Grand Cayman Islands.

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