Ward Administrator

4 weeks ago


London, Greater London, United Kingdom Lewisham and Greenwich NHS Trust Full time

Job Summary

The Lewisham and Greenwich NHS Trust is seeking a highly organized and detail-oriented Ward Administrator to join their team. As a key member of the ward staff, you will be responsible for providing administrative support to the ward team, ensuring the smooth running of the ward, and maintaining accurate records.

Main Responsibilities

• Provide administrative support to the ward team, including answering phone calls, responding to emails, and maintaining accurate records.

• Maintain patient confidentiality and handle sensitive information with discretion.

• Assist with the admission and discharge process, including updating patient records and coordinating with other departments.

• Manage the ward's reception area, including answering phone calls, responding to visitors, and maintaining a clean and organized environment.

• Order and receive goods, including stock and equipment, and ensure that they are properly stored and maintained.

• Participate in general administration duties, including data entry, filing, and photocopying.

Requirements

• Good standard of education, including NVQ 2 and additional experience equating to NVQ 3.

• Previous experience in a busy environment and in an admin role.

• Basic computer literacy, including Word, Excel, and PowerPoint.

• Good organizational and administration skills, including attention to detail and ability to work under pressure.

• Effective communication skills, including verbal and written communication.

Working Relationships

• Internal: Nursing Staff, Medical Staff, Allied Health Professionals, General Managers, Service Managers, Medical Secretaries, Bereavement Office, Medical Records, Pharmacy, Security.

• External: Patients/Carers, Social Services, GPs.


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