Current jobs related to Customer Service Representative - Fort William, Highland - NatWest

  • Customer Service Representative

    2 weeks ago

    Fort William, Highland, United Kingdom Entain Full time

    Customer Service Representative**About the Role**We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for delivering exceptional customer service and ensuring that our customers have an enjoyable and rewarding experience in our...

  • Customer Service Observer

    4 weeks ago

    Fort William, Highland, United Kingdom Customer Perceptions Ltd Full time

    Job OpportunityWe are seeking a skilled individual to join our team as a Customer Service Observer. As a Customer Service Observer, you will be responsible for evaluating customer service experiences in various retail settings across Scotland.This is a flexible opportunity that allows you to work at your own pace. Our fees are competitive and based on a...

  • Customer Service Observer

    4 weeks ago

    Fort William, Highland, United Kingdom Customer Perceptions Ltd Full time

    Job OpportunityWe are seeking a skilled individual to join our team as a Customer Service Observer. As a Customer Service Observer, you will be responsible for evaluating customer service experiences in various retail settings across Scotland.This is a flexible opportunity that allows you to work at your own pace. Our fees are competitive and based on a...

  • Customer Service Observer

    2 months ago

    Fort William, Highland, United Kingdom Customer Perceptions Ltd Full time

    Customer Perceptions Ltd: A Mystery Shopping OpportunityWe are seeking a skilled Mystery Shopper to join our team in Scotland. As a Mystery Shopper, you will be responsible for observing and evaluating customer service experiences in various retail environments.Key Responsibilities:Conduct thorough observations of customer interactions with retail...

  • Customer Service Observer

    2 months ago

    Fort William, Highland, United Kingdom Customer Perceptions Ltd Full time

    Customer Perceptions Ltd: A Mystery Shopping OpportunityWe are seeking a skilled Mystery Shopper to join our team in Scotland. As a Mystery Shopper, you will be responsible for observing and evaluating customer service experiences in various retail environments.Key Responsibilities:Conduct thorough observations of customer interactions with retail...

  • Customer Experience Investigator

    4 weeks ago

    Fort William, Highland, United Kingdom Customer Perceptions Ltd Full time

    We are seeking individuals with excellent observational skills to join our team of Mystery Shoppers. As a Mystery Shopper, you will be responsible for evaluating the customer service experience in various retail environments across Scotland.Our Mystery Shoppers work on a flexible schedule, allowing you to choose when and how many shops you want to complete....

  • Customer Experience Investigator

    4 weeks ago

    Fort William, Highland, United Kingdom Customer Perceptions Ltd Full time

    We are seeking individuals with excellent observational skills to join our team of Mystery Shoppers. As a Mystery Shopper, you will be responsible for evaluating the customer service experience in various retail environments across Scotland.Our Mystery Shoppers work on a flexible schedule, allowing you to choose when and how many shops you want to complete....

  • Customer Experience Evaluator

    2 weeks ago

    Fort William, Highland, United Kingdom Customer Perceptions Ltd Full time

    Customer Perceptions Ltd is seeking Observational Researchers to evaluate customer service quality across Scotland.Flexible working hours are available to suit your needs. Our fees are on a per shop basis, allowing you to complete approximately 3 shops in an hour, resulting in an estimated hourly rate of £24.To succeed in this role, you will need:Strong...

  • Customer Experience Evaluator

    2 weeks ago

    Fort William, Highland, United Kingdom Customer Perceptions Ltd Full time

    Job DescriptionWe are seeking a skilled Customer Experience Evaluator to join our team at Customer Perceptions Ltd.This role involves assessing the quality of customer service in various retail settings across Scotland.As a Customer Experience Evaluator, you will have the opportunity to work flexibly and choose your own schedule.Our fees are competitive and...

  • Customer Experience Investigator

    3 weeks ago

    Fort William, Highland, United Kingdom Customer Perceptions Ltd Full time

    We are seeking individuals with excellent observational skills to join our team of Mystery Shoppers. As a Mystery Shopper, you will be responsible for evaluating the customer service experience in various retail environments across Scotland.Our Mystery Shoppers work on a flexible schedule, allowing you to choose when and how many shops you want to complete....

  • Customer Experience Investigator

    3 weeks ago

    Fort William, Highland, United Kingdom Customer Perceptions Ltd Full time

    We are seeking individuals with excellent observational skills to join our team of Mystery Shoppers. As a Mystery Shopper, you will be responsible for evaluating the customer service experience in various retail environments across Scotland.Our Mystery Shoppers work on a flexible schedule, allowing you to choose when and how many shops you want to complete....

  • Customer Experience Investigator

    3 weeks ago

    Fort William, Highland, United Kingdom Customer Perceptions Ltd Full time

    We are seeking individuals with excellent observational skills to join our team of Mystery Shoppers. As a Mystery Shopper, you will be responsible for evaluating the customer service experience in various retail environments across Scotland.Our Mystery Shoppers work on a flexible schedule, allowing you to choose when and how many shops you want to complete....

  • Customer Experience Investigator

    3 weeks ago

    Fort William, Highland, United Kingdom Customer Perceptions Ltd Full time

    We are seeking individuals with excellent observational skills to join our team of Mystery Shoppers. As a Mystery Shopper, you will be responsible for evaluating the customer service experience in various retail environments across Scotland.Our Mystery Shoppers work on a flexible schedule, allowing you to choose when and how many shops you want to complete....

  • Customer Experience Evaluator

    1 month ago

    Fort William, Highland, United Kingdom Customer Perceptions Ltd Full time

    Customer Perceptions Ltd is seeking skilled individuals to join our team of mystery shoppers in Scotland.As a mystery shopper, you will have the opportunity to work flexibly and earn a competitive hourly rate of approximately £24, based on a per-shop basis.To succeed in this role, you will need:Excellent observational skills to assess customer service...

  • Customer Experience Evaluator

    1 month ago

    Fort William, Highland, United Kingdom Customer Perceptions Ltd Full time

    Customer Perceptions Ltd is seeking skilled individuals to join our team of mystery shoppers in Scotland.As a mystery shopper, you will have the opportunity to work flexibly and earn a competitive hourly rate of approximately £24, based on a per-shop basis.To succeed in this role, you will need:Excellent observational skills to assess customer service...

  • Customer Experience Evaluator

    3 weeks ago

    Fort William, Highland, United Kingdom Customer Perceptions Ltd Full time

    Customer Perceptions Ltd is seeking Mystery Shoppers across Scotland to evaluate customer service and experience.Flexible Working Hours are available to suit your needs. Our fees are on a per shop basis, allowing you to complete approximately 3 shops in an hour, resulting in an estimated hourly rate of £24.To succeed in this role, you will need:Excellent...

  • Customer Experience Evaluator

    3 weeks ago

    Fort William, Highland, United Kingdom Customer Perceptions Ltd Full time

    Customer Perceptions Ltd is seeking Mystery Shoppers across Scotland to evaluate customer service and experience.Flexible Working Hours are available to suit your needs. Our fees are on a per shop basis, allowing you to complete approximately 3 shops in an hour, resulting in an estimated hourly rate of £24.To succeed in this role, you will need:Excellent...

  • Customer Experience Evaluators

    3 weeks ago

    Fort William, Highland, United Kingdom Customer Perceptions Ltd Full time

    Customer Perceptions Ltd is seeking Mystery Shoppers to evaluate customer experiences across Scotland.Flexible Working HoursWe offer a unique opportunity to work on a per-shop basis, allowing you to complete approximately 3 shops in an hour. This translates to an estimated hourly rate of £24.To succeed in this role, you will need:Excellent Observational...

  • Customer Experience Evaluators

    3 weeks ago

    Fort William, Highland, United Kingdom Customer Perceptions Ltd Full time

    Customer Perceptions Ltd is seeking Mystery Shoppers to evaluate customer experiences across Scotland.Flexible Working HoursWe offer a unique opportunity to work on a per-shop basis, allowing you to complete approximately 3 shops in an hour. This translates to an estimated hourly rate of £24.To succeed in this role, you will need:Excellent Observational...

  • Customer Experience Evaluator

    4 weeks ago

    Fort William, Highland, United Kingdom Customer Perceptions Ltd Full time

    Customer Perceptions Ltd: Mystery Shopping OpportunitiesWe are seeking individuals to join our team of mystery shoppers across all areas of Scotland. As a mystery shopper, you will have the opportunity to earn extra income while helping our clients improve their customer experiences.Key Responsibilities:Assess and report on customer service qualityObserve...

Customer Service Representative

2 months ago

Fort William, Highland, United Kingdom NatWest Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Personal Banker in Fort William. As a key member of our branch team, you will play a vital role in delivering exceptional customer service and building strong relationships with our valued customers.

Key Responsibilities
  • Provide proactive and personalized support to customers, understanding their financial needs and goals.
  • Process general banking requests, such as payments, balance inquiries, and transfers, with high levels of accuracy and efficiency.
  • Help customers understand the various banking options and services available, and identify opportunities to promote simple financial products.
  • Collaborate with other teams to provide a seamless customer experience and achieve business objectives.
Requirements
  • A passion for customer service and a customer-centric approach to work.
  • Strong communication and interpersonal skills, with the ability to work well in a team environment.
  • The ability to thrive under pressure and continuously improve service for customers while meeting personal and business goals.
  • A commitment to developing new skills and taking on additional responsibilities.
What We Offer
  • A competitive salary of £24,750 per year (pro rata for hours worked).
  • A comprehensive structured training program, with ongoing coaching and support to enhance development and open up progression opportunities.
  • A generous holiday entitlement of 33 days (pro rata for hours worked), with the option to work flexibly to meet business needs.
  • A range of benefits, including a contribution to help you save for retirement, and the option to choose from a range of protection, healthcare, or lifestyle benefits through NatWest Group Benefits.