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Luxury Hostess Leader

4 weeks ago

London, Greater London, United Kingdom AccorHotel Full time

Role Overview

We are seeking a highly skilled and experienced Hostess to lead our team and provide exceptional service to our guests. As a Hostess Leader, you will be responsible for creating a warm and welcoming atmosphere, ensuring seamless service, and exceeding guest expectations.

Key Responsibilities

  • Guest Service
    • Anticipate and meet the needs of our guests, ensuring a personalized experience.
    • Manage guest flow, waitlists, and table turnover to optimize service efficiency.
  • Team Leadership
    • Supervise and train the hostess team to maintain high standards of service.
    • Collaborate with the Restaurant Manager to ensure smooth operations.
  • Administrative Tasks
    • Assist with reservations, seating plans, and staff scheduling.
    • Manage the hostess area, ensuring it is organized and fully stocked.

Requirements

  • Previous experience as a Hostess in a luxury or high-end hospitality environment.
  • Supervisory or team leadership experience is a plus.
  • Excellent interpersonal and communication skills.
  • Proficiency in reservation systems and Microsoft Office.

What We Offer

A competitive salary, opportunities for career growth, and a dynamic work environment.