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Care Support Team Lead

1 month ago

Brighton, Brighton and Hove, United Kingdom London Care Limited Full time

London Care Limited: A Career in Community Care

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We're searching for a Field Care Operations Manager to join our dynamic team at London Care Limited.

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About the Role

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This is an exciting opportunity to take on a leadership role and contribute to delivering high-quality care services to our clients in Brighton, East Sussex.

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Key Responsibilities:

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  • Care Support Coordination: Coordinate with Care Coordinators to plan effective care worker rotas that align with the specific needs of our service users and the skills of our care workers.\
  • Assessment and Review: Conduct regular assessments and reviews of individual services, including needs and risk assessments, to ensure our service users receive the best possible care.\
  • Performance Monitoring: Perform on-site observations and evaluations of care worker practices as part of routine supervision or in response to performance concerns.\
  • Multi-Disciplinary Collaboration: Participate in multi-disciplinary reviews of service users' needs to provide comprehensive and coordinated care.\
  • Training and Mentorship: Provide guidance and support to new care workers to ensure their competence and confidence in delivering exceptional care.\
  • Administrative Tasks: Handle some office-based administrative tasks to support our care operations.\
  • Care Quality Assurance: Ensure the highest standards of quality care are maintained across all services, making recommendations for improvements when necessary.\
  • Care Worker Development: Develop and implement training programs to enhance the skills and knowledge of our care workers, promoting professional growth and career progression.\
  • Care Service Delivery: Work closely with our care teams to ensure seamless delivery of comprehensive, holistic care packages to our service users.\
  • Care User Engagement: Foster positive relationships with our service users, their families, carers, advocates, healthcare professionals, and other stakeholders to ensure their needs are met and their expectations exceeded.\

What We Offer:

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We offer a competitive salary of £26,730 per annum, along with opportunities for career advancement, professional development, and work-life balance.

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Requirements:

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  • Care Experience: Proven experience in conducting initial risk and needs assessments for individual service users, whether in their homes or in other settings such as hospitals, residential, or nursing homes.\
  • Leadership Skills: Ability to lead, motivate, and develop a team of care workers to deliver high-quality care services.\
  • Collaboration: Collaborative approach to working with service users, their families, carers, advocates, healthcare professionals, and others to ensure seamless delivery of comprehensive, holistic care packages.\
  • Care Knowledge: Strong understanding of care principles, policies, and procedures, with the ability to apply this knowledge in practice.\

This is a fantastic opportunity to join a leading provider of domiciliary care services, committed to delivering exceptional care and making a positive difference in people's lives.