Senior IT Specialist for End User Computing

4 days ago


Peterborough, Peterborough, United Kingdom Bauer Media Group Full time

**Job Title:** EUC Technical Support Engineer

**Location:** Peterborough or London (Hybrid role)

**Job Type:** Full-time

**About Us:** Bauer Media Group is a leading media company that operates in the UK market.

**Job Description:**

We are seeking a highly skilled individual to provide technical support for our end-user computing infrastructure. The successful candidate will be responsible for ensuring the availability, security, and maintenance of our EUC environment.

**Key Responsibilities:**

  • Ensure EUC infrastructure and back-office services are available, secure, and up-to-date.
  • Handle diagnosis, troubleshooting, escalation, and notifications for EUC-related issues.
  • Manage application packaging, OS and software deployment, and support technologies for remote workers and Unified Communication tools (. MS Teams).

**Requirements:**

  • Microsoft 365 Certified
  • Prior experience as an EUC specialist
  • Strong experience performing 3rd line level technical support of Windows 10/11 OS and related hardware, as well as mobile devices incl. liaising with device OEM technical support where required

**What You'll Bring:

  • Exceptional organisation and attention to detail
  • Excellent written and verbal communication
  • Strong interpersonal and consultative abilities

**Salary:** £50,000 - £70,000 per annum (dependent on experience)



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