Senior IT Specialist for End User Computing
4 days ago
**Job Title:** EUC Technical Support Engineer
**Location:** Peterborough or London (Hybrid role)
**Job Type:** Full-time
**About Us:** Bauer Media Group is a leading media company that operates in the UK market.
**Job Description:**
We are seeking a highly skilled individual to provide technical support for our end-user computing infrastructure. The successful candidate will be responsible for ensuring the availability, security, and maintenance of our EUC environment.
**Key Responsibilities:**
- Ensure EUC infrastructure and back-office services are available, secure, and up-to-date.
- Handle diagnosis, troubleshooting, escalation, and notifications for EUC-related issues.
- Manage application packaging, OS and software deployment, and support technologies for remote workers and Unified Communication tools (. MS Teams).
**Requirements:**
- Microsoft 365 Certified
- Prior experience as an EUC specialist
- Strong experience performing 3rd line level technical support of Windows 10/11 OS and related hardware, as well as mobile devices incl. liaising with device OEM technical support where required
**What You'll Bring:
- Exceptional organisation and attention to detail
- Excellent written and verbal communication
- Strong interpersonal and consultative abilities
**Salary:** £50,000 - £70,000 per annum (dependent on experience)
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