Senior Business Operations Consultant
3 days ago
Role Summary
We are seeking an experienced Healthcare Service Delivery Lead to oversee and deliver a high-quality healthcare service in our established office in St Helens.
This role requires a strong manager of people, with a natural talent for leadership and the ability to make a real difference in people's lives.
The successful candidate will have the opportunity to manage a team of dedicated Office Consultants and Clinical Nurse Specialists, working closely together to safely implement personalised care packages for our service users.
Key Responsibilities
- Managing the escalation of accidents, incidents, and complaints
- Establishing and maintaining robust operational procedures in the office to ensure high-quality service delivery
- Meeting budget goals and managing office-related costs
- Overall responsibility for the safe service delivery in line with CQC regulations and company policies and procedures
- Transitioning to the role of Registered Manager after a successful probation period
What We Offer
- A competitive salary between £42,000 to £46,000 per annum, plus a substantial quarterly bonus
- 25 Days Annual Leave, plus Bank Holidays
- An extra day off on your birthday
- Substantial Bonus Scheme (Quarterly)
- Refer a friend scheme
- Workplace pension
- Access to private healthcare following successful completion of a 6-month probation
Requirements
Candidates must possess a valid driving license and a vehicle, as travel to our service users' homes and network of offices will be necessary.
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