Site Operations Manager
4 weeks ago
Are you a seasoned operations professional looking to drive sales growth and improve customer satisfaction in a dynamic food service environment? We are seeking an experienced Site Operations Manager to join our team at Compass UK & Ireland.
Job Summary
We are committed to delivering exceptional customer experiences and exceeding our clients' expectations. As a Site Operations Manager, you will be responsible for overseeing all contracted food services within the unit, ensuring seamless operations, and driving revenue growth through innovative menu plans and promotions.
Main Responsibilities
- Foster a Culture of Excellence
- Create a safety-first culture, adhering to Health & Safety policies and procedures, including food handling and fire protocols.
- Maintain accurate records of Food Safety and Health & Safety documentation to ensure regulatory compliance.
- Ensure kitchen cleanliness standards are met, promptly reporting hazards, incidents, and equipment faults.
- Drive Sales Growth
- Develop and implement creative marketing initiatives to enhance customer engagement and drive retail sales.
- Manage financial paperwork accurately, forecast expenditures, and supply regional finance returns in a timely manner.
- Lead a High-Performing Team
- Supervise team recruitment, training, and development, ensuring a robust succession plan is in place.
- Oversee food production planning, minimizing waste and adhering to Food Production Process guidelines.
To succeed as a Site Operations Manager at Compass UK & Ireland, you will need:
- Proven Leadership Skills
- Demonstrated experience in supervising or managing teams and achieving financial targets.
- Excellent communication skills to engage customers, clients, and team members effectively.
- Food Service Expertise
- A passion for food and service excellence, coupled with IT literacy and relevant qualifications.
- Business Acumen
- Strong analytical skills to drive business growth and profitability.
We offer a comprehensive benefits package, including free meals, onsite parking, contributory pension scheme, career development opportunities, digital GP access, travel discounts, and more.
About Us
Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments, and government sites, along with onshore and offshore facilities. We look for passionate professionals who deliver excellent customer service to join our teams.
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