Skills Coach

1 month ago


Walsall, United Kingdom National Skills Agency Full time
{"title": "Learner Skills Coach", "content": "ROLE PURPOSE

Due to significant growth, our client is seeking an enthusiastic, knowledgeable, and passionate Learner Skills Coach to support the delivery of Customer Service, Business Administration, and Team Leader/Supervisor apprenticeship standards on a full-time basis.

You will be responsible for supporting learners from initial enquiry through to End Point Assessment (EPA), working within the requirements of the apprenticeship funding rules to ensure compliance while delivering an outstanding learning experience in line with the Education Inspection Framework (EIF) and corresponding Ofsted inspection handbook.

KEY RESPONSIBILITIES

You will be given ownership of your own caseload of circa 40 learners and will be responsible for supporting them throughout their learning journey.

You will use your professional, sector, and life experiences to hold meaningful discussions with learners and employers during formal progress reviews, discussing topics such as Safeguarding, Prevent, British Values, ED&I, and providing Careers Information & Guidance (CIAG) to the learners you support.

You will work internally to ensure learners make progress against their agreed training plan, including development of English and mathematics, and will be expected to identify when learners are no longer progressing as planned by intervening early and putting agreed remedial measures in place.

ROLE REQUIREMENTS
  • Demonstratable experience of working within a senior management, administration, and/or customer service role (min 3 years)
  • Experience of apprenticeship delivery preferred but not essential
  • Experience of working within the Fire and Security industry preferred but not essential
  • Proven track record of working to KPI's
  • Hold the following or be prepared to work towards: AET or above (or equivalent), Assessing Competence in Work environment or above (or equivalent), IQA
BEHAVIOURAL COMPETENCIES
  • Some flexibility to liaise with learners outside of 'usual' work hours
  • Availability to travel and stay overnight if/when required
", "lang_code": "en"}
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