IT Support Specialist

5 days ago


Wrexham, Wrexham, United Kingdom Sharp Manufacturing Company of UK Full time

About the Role

We are seeking a highly skilled IT Support Technician to join our team at Sharp Manufacturing Company of UK in Wrexham. As an IT Support Technician, you will be responsible for providing technical support and troubleshooting issues related to IT hardware, software, and applications.

Key Responsibilities:

  • Technical Support: Provide 1st-3rd line support for staff, troubleshoot complex issues, perform advanced diagnostics and repair.
  • Collaboration: Work with systems administrators to maintain IT infrastructure.
  • Training and User Assistance: Assist staff in efficient use of technology, provide deskside training on enterprise applications as needed.
  • Inventory and Requisition: Manage hardware/software assets, request new hardware/software as directed.
  • System Security and Compliance: Maintain security protocols for all systems, assist with on-premises and virtual servers.
  • Network and Connectivity: Support LAN, WAN, WLAN, VPN connectivity, assist with physical infrastructure setup (cabling, firewalls, routers, switches).

Salary: £30,000 - £40,000 per annum, depending on experience.

About Us: Sharp Manufacturing Company of UK is a renowned global leader in manufacturing and technology. We offer a dynamic work environment, flexible working hours, and opportunities for growth and development.



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