Store Leadership Professional

6 days ago


Bury St, Suffolk, United Kingdom Hotel Chocolat Group plc Full time

We are seeking a Store Manager to lead our retail team at Hotel Chocolat. The ideal candidate will have experience in a seasonally busy environment, with high service guest interaction and natural leadership qualities. Key responsibilities include providing excellent leadership, driving store sales and profit, and exceeding sales targets.

Responsibilities

  • Support the Assistant Store Manager in providing excellent leadership to the team.
  • Drive store sales and profit through effective management.
  • Exceed store sales targets and KPIs through clear communication and timely implementation of promotions and marketing initiatives.

Requirements

  • Experience in a seasonally busy and bespoke selling environment.
  • Demonstrable experience in high service guest interaction.
  • Natural leadership qualities to inspire and develop team members.
  • Passion for chocolate, our brand, and commitment to delivering exceptional service to our guests.

We offer a competitive salary, 50% staff discount, and flexible working arrangements. We are an equal opportunity employer who celebrates diversity and inclusivity.



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