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Deputy Director of Operations

2 months ago

Brighton, Brighton and Hove, United Kingdom 279 University Hospitals Sussex NHS Foundation... Full time
Job Summary

We are seeking a highly skilled and experienced Deputy Director of Operations to join our team at 279 University Hospitals Sussex NHS Foundation Trust. As a key member of our administration management team, you will play a crucial role in the achievement of service delivery for our Screening Programme.

Key Responsibilities
  • Provide efficient and effective patient access, reception, secretarial, and ward administration services as allocated.
  • Direct line management of the team, including staff recruitment, appraisal, feedback, and performance management.
  • Manage and develop the access service, ensuring equitable workload distribution and effective management of absences.
  • Responsible for staff training and development, induction programmes, and Trust accreditation processes.
  • Provide advice and guidance to colleagues, General Practitioners, Consultants, patients, and other stakeholders.
  • Communicate complex matters with Nurse Specialists, General Practitioners, Consultants, patients, medical secretaries, and allied areas.
  • Maintain accurate annual leave and sickness records for direct reports and take action as required.
  • Manage and address any issues relating to a breach.
  • Undertake regular workstation assessments and provide recommendations for improvement.
  • Collect, analyse, and interpret statistical performance information and provide reports to relevant parties.
  • Support the Manager in annual capacity/demand planning and participate in department management team meetings.
Requirements
  • Strong leadership and management skills, with experience in directing teams and managing budgets.
  • Excellent communication and interpersonal skills, with the ability to communicate complex information to various stakeholders.
  • Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
  • Experience in staff recruitment, appraisal, feedback, and performance management.
  • Knowledge of information systems and clinical and non-clinical areas, with the ability to provide advice and guidance to colleagues.
What We Offer

We offer a competitive salary, excellent benefits package, and opportunities for professional development and growth. As a member of our team, you will have the opportunity to work in a dynamic and supportive environment, with a focus on delivering high-quality patient care and services.

We are committed to diversity and inclusion, and we welcome applications from candidates from diverse backgrounds. We are an equal opportunities employer and are committed to creating an inclusive and supportive work environment.

If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.