Team Leader

4 weeks ago

Liverpool, Liverpool, United Kingdom River Island Full time
Job Description

About Us

At River Island, we're a much-loved brand with an exciting future. Our team members are a diverse bunch of bright, talented people who love working together – and are proud of the work they do. Progression here can take you in all kinds of directions.

This Is What a Career at River Island Is Like

We're a dynamic team that's passionate about delivering exceptional customer experiences. As a Team Leader at River Island, you'll have the opportunity to work in a fast-paced environment where no two days are ever the same.



Key Responsibilities

Communication


  • Set up team briefs and communicate / cascade the store actions and targets
  • Check's business communication channels and drives actions to achieve priorities
  • Effectively delegates accountabilities within the store team
  • Communicates and champions current business initiatives
  • Clear and concise communication when leading visits in your store when stepping up in management absence.


Customer Focus


  • Works with the management team to actively look at ways to improve a customer focused culture in store and within the team
  • Drives conversion, footfall, and all service KPIs in store
  • Frequently adjusts approach to ensure customer needs are met and to improve service


Operations


  • Creates a safe & secure working environment for self, colleagues, and customers by working with the Management Team in complying with all Health and Safety & Retail Risk legislation, policies & procedures.
  • Supports the Management Team in ensuring that all Health and Safety & Retail Risk training is completed and up to date for yourself team.
  • Completes price events and promotional activity in line with company communication
  • Drives delivery process and productivity in line with company expectations
  • Ensures daily replenishment and size availability checks are completed to company timescales.
  • Works with the management team to action daily stockroom walkthroughs and identify product opportunities


Visual & Commercial


  • Supports with implementing and maintaining exceptional company layouts, sale launches and visual merchandising guidelines and standards.
  • Conduct daily walkthroughs in store, identifying areas that need visual attention in Management absence.
  • Analysis of data using company tools to ensure that the Commercial File is up to date and opportunities are identified and action taken. Has a good knowledge of your store profile and performance


People


  • Supports with proactively recruiting the best team, ensuring a thorough induction is completed
  • Develop and coach Sales Advisors, providing feedback in a prompt, constructive, and encouraging manner ensuring follow up is carried out where necessary
  • Able to have difficult conversations, acting in the best interest of the store and individual
  • Competent in acting as a note taker in formal meetings and knowledgeable on people processes
  • Supports a culture of recognition in store
  • Encourages a Diverse and Inclusive culture where everyone feels included


Cost & Budgeting


  • Is aware of store performance and controllable costs within the store and actions needed to improve.
  • Checks daily deployments to ensure staffing levels are sufficient to achieve store priorities and service KPIs


Behavioural Competencies

Accountability


  • Holds self and others accountable for the running of the store in other management absence. Readily takes on challenges or difficult tasks. Adheres to and enforces goals, policies, procedures, and work requirements.


Drives Engagement


  • Works with the Management Team in driving a culture where people are motivated to do their best to help the Store achieve its objectives. Explains the purpose of work, involves others appropriately and gives them recognition for their contributions. Praises the successes of others.


Drives Results


  • Consistently achieves results, even under challenging circumstances. Holds self to high standards of performance. Shows consistent effort to complete tasks in a timely manner. Maintains work focus despite obstacles or setbacks.


Effective Communication


  • Adapts communication content and style to the needs of others. Listens to others input and perspectives, asks questions and summarizes to confirm understanding.


Planning & Prioritising


  • Plan and prioritise work to meet required store goals and priorities. Has a clear understanding of the main tasks needed to complete work in the right sequence. Identifies the support and resources needed to carry out work; delivers on time and at an acceptable level.


Problem Solving


  • Makes sense of information to effectively solve problems and identify opportunities. Probes for root causes; uses problem-solving methods to put a proposed plan in place.


Benefits


  • Discount -Generous 50% staff discount & uniform allowance so you can treat yourself to our latest products
  • RI Rewards - Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more with Reward Gateway On top of this you will also be entitled to a generous bonus scheme.
  • Island culture - Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed. We also work closely with the Retail Trust to create dedicated support for all our Islanders
  • Family Hub - Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment
  • Giver Island - Give as you earn scheme, a 'Giver Island' day each year and matched funding
  • Opportunities - Progression focus throughout Retail & Head Office. Support with upskilling skills through on the job training and qualifications
  • Pension - A contributory private pension scheme
  • Holiday - 28 days paid holiday, inclusive of Bank Holidays. Also the option to buy additional holiday for whatever the need

  • Growth Strategist

    6 days ago

    Liverpool, Liverpool, United Kingdom Leader Engineering Full time

    About Leader EngineeringLeader Engineering is a pioneering force in the energy recruitment sector, driving transformation through data-driven strategies. With a legacy spanning nearly two decades, the company has established itself as a trusted partner in the oil and gas industry, while now expanding its focus to renewable energy.Your ProfileWe're seeking a...

  • IT Team Leader

    5 days ago

    Liverpool, Liverpool, United Kingdom IT Answers LLC. Full time

    We are seeking a skilled IT Team Leader to join our dynamic and rapidly growing outsourced IT and cloud services provider based in Liverpool, UK.The estimated salary for this position is £60,000 - £80,000 per annum, depending on experience.Job Description:As an IT Team Leader at IT Answers LLC., you will be responsible for promoting effective and efficient...

  • Strategic Growth Specialist

    3 weeks ago

    Liverpool, Liverpool, United Kingdom Leader Engineering Full time

    About Leader EngineeringAt Leader Engineering, we're revolutionizing the energy recruitment landscape. With almost two decades of delivering real partnerships in the oil and gas industry, we're now shifting our focus to renewable energy, helping shape a cleaner, more sustainable world.Your ProfileWe're seeking a talented data-savvy professional to join our...

  • Data-Driven Recruitment Expert

    5 days ago

    Liverpool, Liverpool, United Kingdom Leader Engineering Full time

    Transform Energy Recruitment with Data-Driven StrategiesAt Leader Engineering, we're shifting gears to renewable energy and looking for bold, innovative team members like you to join our journey. As a Growth Hacker, you'll use analytics to optimize recruitment strategies and experiment with new hacks to scale up candidate engagement and improve conversion...

  • Growth Innovation Manager

    5 days ago

    Liverpool, Liverpool, United Kingdom Leader Engineering Full time

    Drive Growth and Innovation as a Growth Hacker at Leader EngineeringWe're on a mission to redefine recruitment in a changing energy landscape and help shape the future of a cleaner, more sustainable world. As a Growth Hacker, you'll play a key role in our ambitious plan, using data-driven strategies to optimize recruitment efficiency and uncover growth...

  • Strategic Talent Acquisition Specialist

    5 days ago

    Liverpool, Liverpool, United Kingdom Leader Engineering Full time

    Unlock Your Potential as a Growth Hacker at Leader EngineeringWe're on a mission to transform energy recruitment and shape the future of a cleaner, more sustainable world. As a Growth Hacker, you'll play a vital role in our ambitious plan, using data-driven strategies to optimize recruitment efficiency and uncover growth opportunities.With a strong focus on...

  • Team Leader

    3 weeks ago

    Liverpool, Liverpool, United Kingdom Gourmet Burger Kitchen Full time

    Lead the Way at Gourmet Burger KitchenWe're seeking a motivated and charismatic Team Leader to join our team at Gourmet Burger Kitchen. As a key member of our management team, you'll be responsible for leading and motivating your colleagues to deliver exceptional service and ensure our customers have a fantastic experience.Key Responsibilities:Lead the Team:...

  • Team Leader

    4 weeks ago

    Liverpool, Liverpool, United Kingdom Costa Coffee Full time

    We are seeking a highly motivated and experienced Team Leader to join our team at Costa Coffee. As a Team Leader, you will be responsible for leading a team of Baristas and ensuring that our customers receive the highest level of service.Key Responsibilities:Lead a team of Baristas to deliver exceptional customer serviceDevelop and implement training...

  • IT Team Leader

    1 month ago

    Liverpool, Liverpool, United Kingdom IT Answers LLC. Full time

    We are seeking a highly skilled IT Team Leader to join our dynamic and rapidly growing outsourced IT and cloud services provider based in Liverpool. The successful candidate will have a strong technical background, experience as a 2nd line and 3rd line engineer, and a passion for technology and the cloud.Key Responsibilities:Provide technical leadership and...

  • Care Team Leader

    3 days ago

    Liverpool, Liverpool, United Kingdom Ideal Carehomes Full time

    Care Team Leader OpportunityWe are seeking a dedicated and passionate Care Team Leader to join our team at Ideal Carehomes.Salary: £14.37 per hour + paid breaks, plus a welcome bonus of up to £400 and additional benefits.As a Care Team Leader, you will be responsible for leading our care team to provide personalised care to our residents, exceeding their...

  • Branch Team Leader

    5 days ago

    Liverpool, Liverpool, United Kingdom Hays Travel Full time

    Branch Team Leader Job Overview:\We are seeking an experienced Branch Team Leader to join our successful team in Hays Travel. The successful candidate will have at least 2 years' experience as a Travel Consultant and a proven sales record.\You will assist the branch manager in the day-to-day operation of the branch, leading by example and ensuring that the...

  • Horticultural Team Leader

    1 month ago

    Liverpool, Liverpool, United Kingdom Green by Nature Full time

    Are you a natural leader with a passion for horticulture and a commitment to excellence? We're seeking a skilled Horticultural Team Leader to join our team at Green by Nature.About the RoleLead a team of horticultural professionals to enhance their skills and safety practices.Provide guidance and mentorship to ensure the highest standards of work.Collaborate...

  • Restaurant Team Leader

    1 month ago

    Liverpool, Liverpool, United Kingdom COSMO Full time

    As a Restaurant Team Leader at COSMO Authentic World Kitchen, you will play a key role in driving the success of our high-volume branded restaurant. Your primary responsibility will be to assist in recruiting, training, and developing Team Members to ensure they have the skills and knowledge needed to excel in their roles.Key responsibilities...

  • Theatre Team Leader

    5 days ago

    Liverpool, Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation... Full time

    We are seeking a skilled and experienced Theatre Team Leader to join our team at Liverpool University Hospitals NHS Foundation Trust. As a key member of the multidisciplinary team, you will be responsible for providing support and knowledge to patients within the speciality.About the RoleThis is a Band 6 permanent position, working full-time hours (37.5...

  • Twilight Team Leader

    4 weeks ago

    Liverpool, Liverpool, United Kingdom Spire Healthcare Full time

    Role OverviewSpire Healthcare is seeking a highly skilled Reception Team Leader to join their team on a full-time and permanent basis. As a Reception Team Leader, you will be responsible for managing, monitoring, and evaluating the effective operation of the hospital's reception team, with a focus on providing excellent customer service.Key...

  • Care Team Leader

    2 weeks ago

    Liverpool, Liverpool, United Kingdom Care UK Full time

    Job Role: Care Team LeaderCare UK is seeking a dedicated Care Team Leader to join our team. The ideal candidate will have a passion for delivering excellent care and a strong desire to help others.Key Responsibilities:Leading and supervising shifts to ensure the highest standard of care is delivered.Case managing residents and liaising with families,...

  • Barista Team Leader

    4 weeks ago

    Liverpool, Liverpool, United Kingdom Costa Coffee Full time

    Barista Team LeaderAt Costa Coffee, we're passionate about delivering exceptional customer experiences. As a Barista Team Leader, you'll play a key role in leading our team to achieve this goal.Key Responsibilities:Lead by example, demonstrating a passion for coffee and customer serviceDevelop and implement strategies to improve store performance and...

  • Team Leader Position

    4 weeks ago

    Liverpool, Liverpool, United Kingdom Card Factory Full time

    About the RoleWe are looking for a skilled Team Leader to join our Card Factory family and contribute to our success. As a Team Leader, you will support your Store Manager in achieving commercial growth and develop a team culture that prioritizes customer satisfaction.ResponsibilitiesSupport the Store Manager in driving commercial growth and developing a...

  • Care Team Leader Position

    23 hours ago

    Liverpool, Liverpool, United Kingdom Anchor Full time

    Care Team Leader Position OverviewAnchor, England's largest not-for-profit provider of care and housing for older people, is seeking a highly skilled Care Team Leader to join our vibrant community. This exciting opportunity will enable you to bring your dynamic leadership skills and caring spirit to make a real difference in the lives of our residents.

  • Travel Team Leader

    4 weeks ago

    Liverpool, Liverpool, United Kingdom Hays Travel Full time

    Job Title: Travel Team LeaderWe are seeking an experienced Travel Team Leader to join our successful teams in our branches. As a key member of our team, you will assist the branch manager in coaching and developing a team of consultants, ensuring that the company's high standards are maintained.You will draw upon your supervisory experience to support the...