Customer Service Representative

4 weeks ago


Dartford, Kent, United Kingdom St Leger Homes Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Access Officer. As a key member of our support team, you will play a vital role in delivering exceptional customer service and ensuring our customers receive the best possible experience.

Key Responsibilities
  • Provide excellent customer service and support to internal and external customers
  • Carry out a range of administrative duties, including data entry, document preparation, and record-keeping
  • Use IT systems, including Word and Excel, to manage and maintain accurate records
  • Work collaboratively with the wider team to achieve business objectives and meet customer needs
  • Develop and maintain positive relationships with customers, colleagues, and stakeholders
Requirements
  • Excellent written and verbal communication skills
  • Proficient in using IT systems, including Word and Excel
  • Ability to work flexibly and adapt to changing priorities
  • Strong customer service skills and a commitment to delivering exceptional customer experiences
  • Ability to work as part of a team and contribute to achieving business objectives
What We Offer

As a Customer Access Officer with St Leger Homes, you will have the opportunity to work in a dynamic and supportive environment, where you can develop your skills and knowledge and make a real difference to our customers' lives.

We offer a competitive salary and benefits package, as well as opportunities for career development and progression.

If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we would love to hear from you.



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