Business Operations Coordinator
2 weeks ago
Company Overview:
We are a leading recruitment agency, Chiltern Recruitment Ltd, based in the UK. Our team is dedicated to providing top-notch services to our clients and candidates alike.
Job Title: Administration and Customer Service Advisor
Estimated Salary: £25,000 per annum
Job Description:
We are seeking a highly organized and customer-focused individual to join our team in Maidenhead. The ideal candidate will be confident on the telephone, possess excellent communication skills, and be able to work effectively as part of a dynamic team.
No prior experience is necessary, and we welcome applications from individuals with varying levels of administration and data capture experience. The successful candidate will be available to start immediately and hold a valid UK driving licence.
About the Role:
- Communicate with the Training team and Client delegate network by taking inbound calls/emails to assist with queries and bookings.
- Update internal trackers and capture data to assist the Team Leader with daily, weekly, and monthly reporting to the client.
- Assist in monitoring and maintaining the central booking portal to ensure sessions are booked accurately with the correct course allocation and covered by our team of trainers.
- Book and confirm venues/locations, ensuring each venue has the correct facilities for training.
- Create and monitor trainer expenses.
- Participate in daily team meetings, bringing accurate statistics and analysis of delivered training sessions to the table.
Requirements:
- Good general administration and data capture experience.
- Experience with MS Office/Google Suite products such as Google Drive and Sheets etc.
- Excellent customer service skills and a commitment to providing the highest quality customer service.
- Maintain a valid UK driving licence (Desirable)
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