Implementation Specialist

4 weeks ago


Tonbridge, Kent, United Kingdom simPRO Group Full time
Unlock Your Potential as an Implementation Specialist

About the Role

We're seeking a highly motivated and detail-oriented Implementation Specialist to join our team at Simpro Group. As an Implementation Specialist, you'll play a critical role in client onboarding and retention, empowering customers to adopt and thrive with our products.

Key Responsibilities

  • Train customers on traditional workflows, enabling them to adopt our products in their business.
  • Provide data and design services to customers, including creating reports and output documents.
  • Collaborate with senior staff to provide training or data and design services to new or expansion clients.
  • Tackle moderately challenging problems by analyzing situations or data, considering various factors.
  • Contribute to customer outreach campaigns and facilitate feature-based workshops or group learning as required.
  • Deliver training sessions using online or face-to-face formats, which may involve travel.

What We Offer

As an Implementation Specialist at Simpro Group, you'll enjoy a competitive salary, private health insurance, a company pension scheme, and a generous annual leave entitlement. You'll also have access to a discounts and cash back scheme, a one-off Home Office Allowance, and 24 weeks' Maternity/adoption and 8 weeks' Paternity leave at full pay (terms apply). Additionally, you'll be part of a dynamic team with opportunities for career progression and development.

About Us

Simpro Group provides best-in-class SaaS field service management solutions to trade and field service businesses worldwide. Our comprehensive field service management software empowers teams to work smarter, provides foundations for business scaling, and offers data-driven insights to fuel decision-making. Join us in driving businesses forward and making a meaningful impact in the industry.



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