Customer Liaison Officer
1 week ago
About the Role
We are seeking a Customer Liaison Officer to deliver exceptional service and support to our local community. As a key member of our team, you will be responsible for providing reactive repairs and maintenance across our portfolio of properties, working closely with residents and local teams to ensure high standards of work and service.
Key Responsibilities:
- Providing excellent customer service and support to residents
- Delivering reactive repairs and maintenance across our portfolio of properties
- Working closely with local teams to ensure effective communication and collaboration
- Meeting new people and building strong relationships with residents and stakeholders
- Ensuring high standards of work and service are maintained at all times
Requirements:
- Driving licence
- Customer service experience
- Social housing sector experience
- IT skills
- Good record keeping skills
Benefits:
- 25 days annual leave plus bank holidays
- Annual Mears Fun Day
- Volunteering Leave
- Staff perks with Mears Rewards
- Family friendly policies
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