Senior Healthcare Development Manager
4 weeks ago
Job Title: Senior Healthcare Development Lead
Location: Manchester or Staines
Job Type: Permanent
Salary: £59k - £78.5k DOE and location
Bonus: 10% bonus + fantastic benefits
Hours: 37
We are seeking a highly skilled and experienced Senior Healthcare Development Lead to join our UK Insurance Healthcare Management function. As a key member of our team, you will play a critical role in leading high-performing teams in the design, development, implementation, and successful embedding of healthcare improvement initiatives related to Bupa's care policies, pathways, interventions, access to care routes, and propositions.
Key Responsibilities:
- Lead the identification of opportunities to improve the customer experience and deliver high-quality clinical outcomes
- Lead, coach, and develop members of the healthcare management team to inspire them to realize their full potential and achieve consistently high standards
- Lead the strategy, design, and delivery for a significant area of healthcare improvement
- Play a leadership role in cross-functional project teams and work as a business partner with others
- Demonstrate effective project management of multiple projects or programmes of work, including monitoring of key performance indicators and delivery milestones, and effective stakeholder engagement and management of senior leaders
- Apportion responsibilities clearly to individual team members and own the deployment of effective risk management and control systems to ensure customer outcomes are achieved
Requirements:
- Experience or detailed understanding of the healthcare industry
- Proven track record in leading the scoping, design, and implementation phases of complex business change initiatives involving cross-functional teams
- Strong knowledge or experience of using change management-specific methodology and skills, including gap analysis, process mapping, workshop delivery
- Experience of leading the formation of complex and high-impact business cases and presenting business plans/reporting to senior leaders/external parties
- Experience of using negotiation and influencing skills to successfully navigate complex decision-making with challenging stakeholders
- Experience of developing communications to promote or demonstrate the value of initiatives across multiple channels and to a wide range of audiences
Benefits:
We offer a range of benefits to support your health, wellbeing, and career development. These include:
- 25 days holiday, increasing through length of service, with option to buy or sell
- Bupa health insurance as a benefit in kind
- An enhanced pension plan and life insurance
- Annual performance-based bonus
- Onsite gyms or local discounts where no onsite gym available
- Various other benefits and online discounts
About Bupa:
We are a health insurer and provider, driven by a purpose to help people live longer, healthier, happier lives and make a better world. We champion diversity and understand the importance of our people representing the communities and customers we serve. As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job.
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