Global Move Coordinator
19 hours ago
About the Role
We are currently seeking a Global Move Coordinator to join our team at Alchemy Global Talent Solutions in NW London. As a leading company within the international removals industry, we require a skilled professional to manage the relocation of household goods for private and corporate clients.
The successful candidate will be responsible for overseeing moves from start to finish, ensuring a smooth experience for our clients. This includes managing administrative tasks, such as invoicing and documentation, as well as providing exceptional customer service throughout the relocation process.
Responsibilities
- Oversee moves from start to finish, coordinating with the team for a seamless removal process
- Issue accurate invoices upon completion of each move
- Collaborate with relevant teams to ensure smooth and efficient move management
- Prepare and manage necessary documentation to track removal jobs
- Complete administrative tasks, entering customer information into the removal company software
- Arrange third-party services as needed to facilitate successful relocations
- Generate quotes, forecast costs, and produce removal reports
- Provide customers with essential information to ensure satisfaction throughout the move
- Build and maintain strong, professional relationships with removal clients
- Keep the removal company database current with all relevant details
Requirements
- A minimum of 5 years of experience in removals, specifically in household goods and international move management
- Strong customer service skills with the ability to build and maintain professional relationships with clients
- Proficiency in MS Office applications and the ability to learn new software quickly
- Self-motivated, organized, and punctual with excellent time management skills
What We Offer
A competitive salary of £45,000 - £60,000 per annum, depending on experience, plus a range of benefits and opportunities for career growth and development.
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