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Global Solutions Executive

4 weeks ago

Cumbernauld, North Lanarkshire, United Kingdom SD Worx Full time

At SD Worx, we're on a mission to deliver exceptional service to our international clients. As a Global Solutions Executive, you'll play a pivotal role in driving customer success and engagement.

About the Role

As a seasoned professional with 5+ years of experience in service delivery management processes & governance for international customers, you'll bring a wealth of knowledge to our team. Your excellent communication skills, commercial drive, and passion for service delivery management will serve as the foundation for building lasting relationships with our clients.

Key Responsibilities
  • Monitor and follow up on client relationships and agreements to ensure maximum satisfaction
  • Apply governance models with monthly and quarterly reviews to maintain transparency and accountability
  • Maintain regular contact with clients to identify challenges and formulate proposals
  • Advise clients and communicate effectively, both verbally and in writing, to promote products and services
  • Maintain good relationships with partners, subcontractors, and SD Worx countries involved
What We Offer
  • Competitive salary: $85,000 - $115,000 per year, depending on location and experience
  • Medical insurance fully paid by SD Worx for you and 2 dependents
  • Flexible pay package and allowances for transport, internet, and mobile
  • Laptop, equipment provided, and many more
  • 25 days of leave on a full-time basis, workation, and learning opportunities
About SD Worx

SD Worx is a dynamic environment where diversity thrives. We welcome applications from qualified talent, regardless of origin, nationality, gender, skin color, ethnic and social background, religion, age, disability, sexual orientation, and stage of life. Join us in our mission to deliver exceptional service and drive customer success.