Retail Sales Associate
1 month ago
About the Role
We're looking for a talented and enthusiastic individual to join our team as a Retail Advisor at EE Retail. As a Retail Advisor, you will be the face of our brand, responsible for providing exceptional customer service and building lasting relationships with our customers.
Key Responsibilities
- Provide outstanding customer service, responding to customer inquiries and resolving issues in a timely and professional manner
- Work collaboratively with colleagues to achieve sales targets and drive business growth
- Develop and maintain a thorough knowledge of our products and services, including features, benefits, and pricing
- Upsell and cross-sell products and services to customers, identifying opportunities to increase sales and revenue
- Contribute to a positive and inclusive store environment, promoting a culture of respect and empathy among colleagues and customers
What We Offer
- A competitive hourly rate of £12.34 p/h, plus 20% on target commission
- Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us
- Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly
- Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family
- Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year
- Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want
- Season Ticket Travel Loan – Giving you the funds to pay for your travel to and from work up front, making a difference where it counts
- Volunteering days, so you can give back to your local community
- Optional Private Healthcare and Dental, to protect you and your family
Why Join Us?
At EE Retail, we're passionate about creating a workplace that's inclusive, supportive, and empowering. We believe that everyone has the potential to succeed, and we're committed to helping you achieve your career goals. If you're a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we'd love to hear from you.
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