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Cybersecurity Operations Manager

1 month ago

London, Greater London, United Kingdom New Roots Institute Full time
Job Description

We are seeking an experienced Cybersecurity Operations Manager to join our team at New Roots Institute.

About the Role
  • Maintain strong relationships with customers through regular communication and collaboration.
  • Support weekly SecOps meetings, ensuring seamless operations.
  • Review integration and service incidents to ensure prompt resolutions.
  • Creation of Service requests for onboarding new customers.
  • Evaluate deliverables against SLA compliance, false positive rates, and onboarding updates.
  • Manage Enterprise-level accounts with precision.
  • Present to C-Suite and Board stakeholders within customer structures.
  • Lead major incident handling when necessary.
Requirements
  • A relevant degree or certifications such as CompTIA Security+, Networking+ is desirable.
  • Experience in a Security Operations environment, preferably within a Managed Service Provider.
  • Excellent communication skills.
Benefits
  • Holidays - 24 days + Bank Holidays.
  • Pension plan.
  • Ongoing training and development.
  • Attendance at conferences and industry events.
  • Annual off-site residential training.
  • Access to an online training platform.
  • Opportunity to relocate globally.
  • Relocation assistance.
  • Weekly team social activities.
  • Personal loan scheme.
  • Salary sacrifice schemes in development.
  • Enhanced maternity and paternity schemes.
Location

New Roots Institute is located in an ideal location for those who want to make a difference in cybersecurity operations.

Our estimated salary for this position is $85,000 - $120,000 per year, depending on experience.