Cybersecurity Operations Manager
19 hours ago
We are seeking an experienced Cybersecurity Operations Manager to join our team at New Roots Institute.
About the Role- Maintain strong relationships with customers through regular communication and collaboration.
- Support weekly SecOps meetings, ensuring seamless operations.
- Review integration and service incidents to ensure prompt resolutions.
- Creation of Service requests for onboarding new customers.
- Evaluate deliverables against SLA compliance, false positive rates, and onboarding updates.
- Manage Enterprise-level accounts with precision.
- Present to C-Suite and Board stakeholders within customer structures.
- Lead major incident handling when necessary.
- A relevant degree or certifications such as CompTIA Security+, Networking+ is desirable.
- Experience in a Security Operations environment, preferably within a Managed Service Provider.
- Excellent communication skills.
- Holidays - 24 days + Bank Holidays.
- Pension plan.
- Ongoing training and development.
- Attendance at conferences and industry events.
- Annual off-site residential training.
- Access to an online training platform.
- Opportunity to relocate globally.
- Relocation assistance.
- Weekly team social activities.
- Personal loan scheme.
- Salary sacrifice schemes in development.
- Enhanced maternity and paternity schemes.
New Roots Institute is located in an ideal location for those who want to make a difference in cybersecurity operations.
Our estimated salary for this position is $85,000 - $120,000 per year, depending on experience.
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