Store Sales Manager

4 days ago


Skegness, Lincolnshire, United Kingdom Pandora AS Full time
Supervisor - Skegness (Part-time, 28 Hours)

Location: GB

Job Type: Part-time

Hours: 28 hours

Estimated Salary: £10-12 per hour

Bonus: Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved)

Benefits: A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality, Access to our online benefits platform with plentiful retail, hospitality, and entertainment discounts, Free support for you and your loved ones through 'Retail Trust' on all things health and wellbeing, financial advice, legal aid, and lots more, Parties, incentives, and gifts throughout the year.

The Role

As a supervisor at Pandora, you will be our brand ambassador and oversee the running of the busy sales floor. You will motivate the team of sales assistants to drive sales, excel in customer service, and create special memories for our customers.

  • Monitor store sales figures
  • Handle serious complaints that have been escalated
  • Achieve and exceed individual and store sales targets by using effective selling skills; focusing on up-selling, UPT, ATV, and productivity
  • Build the bond between our brand and our customer by answering queries, providing exemplary service, and adapting your approach depending on individuals' personalities and needs
Store Operations
  • Act as key holder for the store and ensure the relevant store opening/closure procedure is actioned
  • Cashing up and reconciling the till systems
  • Assist the store management with administrative duties including recruitment and conducting investigations and disciplinary hearings if required
  • Assisting with product and POS deliveries; unloading and storing in the correct spaces in store
  • Operating the till system, handling financial transactions including returns and exchanges, and anything escalated by the wider team
  • Always being alert while on the shop floor and following company security policies and procedures, to keep the wider team and customers safe
Requirements

We are looking for a supervisor who is passionate about driving sales and profitability in store, has a passion for driving a culture of exemplary customer service, and has strong communication skills to establish and coach a high-performing team.

  • Proven experience in driving sales and profitability in store
  • A passion for driving a culture of exemplary customer service
  • Strong communication skills in order to establish and coach a high performing team
  • The ability to be adaptable and flexible to changing business needs
  • A positive, can-do attitude with a contagious enthusiasm for Pandora product and core values
  • A well-presented appearance with a taste for desirable products and a passion for retail


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