Healthcare Specialist
5 days ago
As a Clinical Assessment Service Health Advisor, you will play a vital role in supporting and advising individuals in North East Lincolnshire who require urgent care interventions. You will be working as part of a diverse team that receives telephone and electronic referrals, providing a professional front-line service to those who contact the Clinical Assessment Service.
We are seeking an experienced healthcare professional who can demonstrate their commitment to delivering high-quality services. In return, we offer excellent training and development opportunities, ongoing supervision and support, and the chance to contribute to the future development of the service.
Key Responsibilities:
- Undertake initial health and social care screening over the telephone and respond to referrals into the service
- Provide a professional front-line service to those who contact the Clinical Assessment Service
- Work under the direction of seniors, taking ownership of patient cases and ensuring timely resolution
Requirements:
- NVQ Level 3 in Customer Care or Health and Social Care or equivalent
- 2 years' experience of working in a health and/or social care environment
- Ability to work under pressure, displaying patience, tact, and diplomacy
- Effective communication skills and ability to assimilate information quickly
Salary and Benefits:
We offer a competitive salary of £25,000 - £30,000 per annum, depending on experience, plus a range of benefits including optional membership to a contributory pension scheme, independent provider access to the NHS pension scheme, lease cars, and extensive CPD/development opportunities.
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