Healthcare Specialist

5 days ago


Grimsby, North East Lincolnshire, United Kingdom NHS Full time
About the Role

As a Clinical Assessment Service Health Advisor, you will play a vital role in supporting and advising individuals in North East Lincolnshire who require urgent care interventions. You will be working as part of a diverse team that receives telephone and electronic referrals, providing a professional front-line service to those who contact the Clinical Assessment Service.

We are seeking an experienced healthcare professional who can demonstrate their commitment to delivering high-quality services. In return, we offer excellent training and development opportunities, ongoing supervision and support, and the chance to contribute to the future development of the service.

Key Responsibilities:

  • Undertake initial health and social care screening over the telephone and respond to referrals into the service
  • Provide a professional front-line service to those who contact the Clinical Assessment Service
  • Work under the direction of seniors, taking ownership of patient cases and ensuring timely resolution

Requirements:

  • NVQ Level 3 in Customer Care or Health and Social Care or equivalent
  • 2 years' experience of working in a health and/or social care environment
  • Ability to work under pressure, displaying patience, tact, and diplomacy
  • Effective communication skills and ability to assimilate information quickly

Salary and Benefits:

We offer a competitive salary of £25,000 - £30,000 per annum, depending on experience, plus a range of benefits including optional membership to a contributory pension scheme, independent provider access to the NHS pension scheme, lease cars, and extensive CPD/development opportunities.



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