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European Commercial Operations Manager

1 month ago


London, Greater London, United Kingdom LEK Full time
London Office - European Commercial Operations Manager

Location: London

Job Description

The European Commercial Operations Manager plays a critical role in LEK's European Commercial Team, a high-energy, intellectually curious, service-oriented, analytical team committed to enabling revenue growth in the region. We are key stewards of valuable assets and critical business processes.

  • Operational support for commercial functions:
  • Pricing analysis and strategy deployment, including strategic discounting, client acquisition, and client value analysis.
  • Digital enablement of commercial functions and initiatives, including optimization of enterprise software and data assets.
  • Key account management support, including development and maintenance of strategic relationship frameworks and loyalty programmes.
  • Synthesis of market sentiment and business intelligence to protect clients and mitigate risk.

A successful Commercial Operations Manager has experience in a consulting firm or closely adjacent organisation with a track record of high performance across analytical and technical capabilities and senior stakeholder engagement/PMO capabilities:

  • High degree of commercial acumen and experience working on high-stakes strategic and organisational issues.
  • Excellent quantitative analytics, including high fluency in Excel and experience with advanced analytics platforms.
  • Masterful MS Office skills, with a particular ability to develop presentations for C- and Board-level audiences.
  • Ability to develop rapid fluency in enterprise software platforms and other applications in the commercial/finance/marketing tech-stack.

This role will be based in our London office.