Customer Service Representative

2 weeks ago


Glasgow, Glasgow City, United Kingdom Hillhead Bookclub Full time

About the Role:


We are seeking an experienced and talented Front of House Staff to join our fantastic venue at Hillhead Bookclub, located in Glasgow, Lanarkshire.


What We Offer:



  • TRONC electronic tips – Our staff keep 100% of tips earned in venues.
  • Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
  • 30% off of food and cinema tickets in all of our venues across Scotland.
  • Hotel and Apartment discounts.
  • Access to Scotsman Perks Benefits Portal.
  • Staff meals on duty.
  • Flexible working opportunities.
  • Career development through our Scotsman Steps training programme.

About You:


The ideal candidate will have experience in a similar role, a great personality, and enjoy working as part of a team in a social environment. You should be available to work shifts, including evenings and weekends as per business needs.


Responsibilities:



  • Providing consistently excellent customer service.
  • Promoting sales and adhering to licensing legislation.
  • Involvement in all aspects of service; setting-up, serving customers and cleaning down.

How to Apply:


If you think this is the role for you, please apply now and a member of the venue team will be in touch.



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