Business Analyst
5 days ago
We are seeking a seasoned Business Analyst to join our team at Liberty Global. In this role, you will provide first-level support and coordination for all Finance Systems service and application platforms. Your primary responsibility will be to coordinate Incident Support for Global Finance Systems support activities.
Key Responsibilities:- Providing support for Incidents and Change Management requests for EPM applications
- Assess problem trends, identify root causes, and use judgment in recommending practical approaches to solve the real problem.
- Develop and support EPM data templates and reports.
- Collaborate with global user community to enhance Oracle Hyperion EPM and meet their business requirements.
- Provide extended support to user community as required during key reporting periods.
- Accountable for improving end-user satisfaction through timely and quality issue resolution and the continuous improvement of Service levels.
- May develop and deliver training to user community
- Ability to interact with various members of management in the user community as peers with questions pertaining to EPM-related user issues.
- Experience supporting Oracle Hyperion HFM products and report writing in an EPM environment and web-based financial system implementations a plus.
- Fundamental knowledge of programming language with Visual Basic scripting (including macros in Excel) and SQL a plus.
- Strong problem-solving skills and English communication skills, both oral and written.
- Broad knowledge of support process, service desk operations, business processes, and technical components.
- Competitive salary: £45,000 per annum
- 25 days annual leave with the option to purchase 5 more
- Access to wellbeing and mental health benefits such as the Calm app, personal medical, critical illness cover, and dental insurance
- Matched pension contribution up to 10%
- Access to our car benefit scheme
- Access to our online learning platform to continue to develop and grow your career with us
- The chance to join an innovative, fast-paced, and passionate team
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Business Intelligence Analyst
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Data Insights Analyst
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Senior Operations Analyst
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Business Intelligence Specialist
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Customer Facing Business Analyst
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Senior Financial Analyst
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Customer Insights Analyst
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Policy Analyst for Environmental Governance
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Data Analyst for Credit Decisioning
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