Liability Claims Adjuster

2 days ago


Milton Keynes, Milton Keynes, United Kingdom Crawford & Company Full time

About Crawford & Company

Crawford & Company is a leading global organization that provides innovative solutions for liability claims. We have the largest team of dedicated liability adjusters in the UK, with 12 self-contained offices located in most cases less than an hour from any loss.

Our Opportunity

We are seeking a talented individual to join our team as a Liability Claims Adjuster. As a key member of our team, you will be responsible for managing a caseload of liability claims, ranging from Employers Liability, Personal Liability, and Commercial based claims. You will work in partnership with an assigned liability adjuster on more complex claims, managing client instructions to ensure great client relationships built around trust, respect, and speedy resolution.

Key Responsibilities

  • Gather all relevant evidence and understand full details of policy cover, ensuring the customer is aware of liability and able to explain this in a non-technical and non-bias approach.
  • Negotiate settlement and manage pushbacks to swift resolution.
  • Liaise with any third parties involved with the claim.

About You

We are looking for a strong candidate with some liability claims exposure, although applications are welcome from candidates with different claims backgrounds. You will ideally have an insurance qualification such as CII or equivalent, although study support is available. You will also need to have experience of end-to-end caseload management, be able to prioritize claims, and be comfortable in a KPI target environment.

What We Offer

Crawford & Company offers a range of benefits, including 26 days holiday, including a day off for your birthday, company pension, dental plan, employee assistance programme, and other excellent benefits. We also offer study support and career development opportunities to help you grow and develop in your career.

Equal Opportunities

Crawford & Company is committed to creating an inclusive work environment. We welcome applications from all candidates, no matter their background. We aim to infuse diversity and inclusion into everything we do, underpinning our strategy with three core elements: consciousness, capability, and culture.



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