Data Centre Support Technician

16 hours ago


Welwyn Garden City, Hertfordshire, United Kingdom Technical Global Solutions Full time

Data Centre Support Technician - Salary: £38,000

About the Role:

We are seeking an experienced Data Centre Support Technician to join our technical team at Technical Global Solutions. This role involves delivering support for cabling infrastructure and network hardware at multiple client sites.

Responsibilities:

  • Work under the supervision of the Service Delivery Manager to maintain the highest level of service delivery standards.
  • Be available for out-of-hours working as part of an on-call rota.
  • Monitor the client's ticket system and complete tasks in line with SLAs.
  • Audit and document existing cabling installations.
  • Manage Cable Management Software.
  • Test and troubleshoot Copper and Fibre Cabling Infrastructure.
  • Handle Network Hardware break-fix activities.

Requirements:

  • Experience in Moves, Adds, and Changes (MAC) environment.
  • Strong knowledge of Server Patching and Copper Voice and Data terminations.
  • Ability to work with complex systems.

Job Description Format:

I. Company Overview

Technical Global Solutions is a leading provider of technical services.

II. Job Description

This role is ideal for a hands-on individual who enjoys working in a fast-paced environment.

III. Required Skills and Qualifications

The successful candidate will have proven experience in Voice and Data Cabling environments and a strong understanding of modern network infrastructure.

IV. Benefits

The salary for this position is £38,000 per annum.



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