Customer Experience Ambassador

3 days ago


Plymouth, Plymouth, United Kingdom Talbots Full time
About the Role:
As a Customer Experience Ambassador at Talbots, you will be responsible for creating a culture of hospitality through exceptional customer experiences and building enduring relationships both internally and externally. This role requires a strong ambition and passion for achieving goals, as well as excellent written and verbal communication skills and a high level of integrity.

Responsibilities:
• Create and foster a culture of hospitality through exceptional customer experiences
• Support all service enhancers to build strong relationships including active use of Concierge
• Achieve sales and service metrics in key measurable areas
• Plan and prioritize tasks and responsibilities to meet the needs of the customer

The ideal candidate will possess a strong ability to work cooperatively in a diverse work environment, demonstrate strong planning and organizational skills, and have the technological aptitude to navigate POS/computer/iPad/handheld systems. The salary range for this position is approximately $40,000 - $60,000 per year, depending on experience and location.

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