Customer Service Representative

2 weeks ago


Wolverhampton, Wolverhampton, United Kingdom Tyman UK & Ireland Full time
Job Title: Customer Service Administrator/ Customer Advisor

Job Description:

We are seeking a highly skilled Customer Service Administrator/ Customer Advisor to join our team at Tyman UK and Ireland. As a key member of our customer-facing team, you will play a vital role in delivering exceptional customer service and providing solutions to meet the needs of our clients.


The ideal candidate will be a team player with excellent communication skills, a confident and helpful manner, and a passion for delivering high-quality customer service. You will be responsible for:


  • Delivering high-quality and effective customer service via telephone and email to a range of Key Accounts customers.
  • Achieving and surpassing the required service targets.
  • Identifying and providing proactive recommendations to enhance the customer experience.
  • Ensuring the internal database is up to date and accurate.

We offer a competitive salary, 25 days holiday plus bank holidays, and a range of benefits, including a pension match up to 7%, 4 x salary life assurance, and enhanced maternity, paternity, adoption, and shared parental leave.


About Us:
Tyman UK and Ireland is a leading provider of security, comfort, and sustainability solutions. We are committed to transforming living and working spaces through our expert touch and strive to minimise risks, promote well-being, and encourage a culture of safety across all levels of our organisation.



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