Customer Service Representative
2 weeks ago
Job Description:
We are seeking a highly skilled Customer Service Administrator/ Customer Advisor to join our team at Tyman UK and Ireland. As a key member of our customer-facing team, you will play a vital role in delivering exceptional customer service and providing solutions to meet the needs of our clients.
The ideal candidate will be a team player with excellent communication skills, a confident and helpful manner, and a passion for delivering high-quality customer service. You will be responsible for:
- Delivering high-quality and effective customer service via telephone and email to a range of Key Accounts customers.
- Achieving and surpassing the required service targets.
- Identifying and providing proactive recommendations to enhance the customer experience.
- Ensuring the internal database is up to date and accurate.
We offer a competitive salary, 25 days holiday plus bank holidays, and a range of benefits, including a pension match up to 7%, 4 x salary life assurance, and enhanced maternity, paternity, adoption, and shared parental leave.
About Us:
Tyman UK and Ireland is a leading provider of security, comfort, and sustainability solutions. We are committed to transforming living and working spaces through our expert touch and strive to minimise risks, promote well-being, and encourage a culture of safety across all levels of our organisation.
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