Fashion Stylist
4 weeks ago
About the Role
We are seeking a skilled Fashion Stylist to join our team at Cheshire Oaks. As a Fashion Stylist, you will be responsible for providing exceptional customer service and styling our customers in our latest collections.
Key Responsibilities
- Style our customers in our latest collections, sharing your detailed product knowledge and providing them with an exceptional brand experience
- Maintain the store's aesthetic, ensuring that product is readily available for our customers and that floor sets and standards are upheld at all times
- Handle and respond to first line customer queries, emails, chats, and calls across multiple topics relating to product and customer orders via our online customer service system
- Empower customers to make service decisions to resolve their issue while retaining their loyalty and trust
- Work as one team with the same goal, supporting and observing peers, seeking feedback to support growth and development
Requirements
- Friendly and attentive, constantly interacting with customers in store and online to provide an exceptional customer experience
- Awareness and knowledge of our brand, our style, and our brand values, supporting and influencing peers and customers alike
- Can-do attitude and lots of enthusiasm, interacting with customers and colleagues on our busy shop floors
- Good problem-solving techniques and ability to do so with pace, empathy, and sometimes under pressure
- Tech-savvy, processing transactions and store deliveries using our in-store digital tools and responding to customer queries using our online customer service system
About Us
AllSaints is a fashion brand that values diversity and inclusivity. We are committed to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination, irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status, or age.
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