IT Refresh Specialist
1 month ago
Location: Sheffield (Hybrid)
Position: IT Refresh Engineer
Contract: Rolling contract until March 2025 (potential extension until October 2025)
We are seeking an IT Refresh Engineer to support our Client in refreshing outdated laptops and providing general 2nd line support across various sites. This role will involve a mix of 50/50 IT refresh and BAU general support.
Key Responsibilities:- Travel to various sites to refresh approximately 1,000 laptops and desktops in teams of two, alongside a permanent staff member.
- Provide 2nd line business-as-usual (BAU) support and act as a point of escalation for 1st line teams.
- Ensure smooth deployment and replacement of devices, maintaining high standards of service delivery.
- Collaborate with stakeholders to identify and resolve technical issues during the refresh process.
- Document and track the status of equipment refresh projects, ensuring clear communication with relevant teams.
If you are an IT professional with a strong background in hardware deployment and support, we'd love to hear from you.
Please send your up-to-date CV to the relevant contact for consideration.
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