Catering and Hospitality Professional

3 weeks ago


Durham, Durham, United Kingdom Compass Group UK Full time

We are seeking a highly skilled and experienced Catering and Hospitality Professional to join our team at Chartwells. As a Food Service Operations Manager, you will be responsible for overseeing our catering operations and ensuring that we deliver exceptional customer service and high-quality food experiences to our students.

You will have a proven track record of success in a similar role and excellent leadership and communication skills. You will be able to motivate and inspire a team of catering staff to deliver outstanding results and provide a first-class experience for our customers.

About Chartwells:

  • We are a leading provider of food and support services to schools across the UK
  • We pride ourselves on delivering exceptional customer service and high-quality food experiences
  • We value our people and offer opportunities for training and development

About the Role:

  • Oversee all aspects of catering operations, including menu planning, inventory management, and budget control
  • Supervise and train a team of catering staff to ensure exceptional customer service and high-quality food preparation
  • Develop and implement action plans to drive sales, improve efficiency, and enhance customer satisfaction
  • Collaborate with customers and other stakeholders to understand their needs and preferences
  • Represent Compass Group UK&I and maintain a positive brand image

Requirements:

  • Minimum of two years' experience in a similar role
  • Proven track record of delivering exceptional customer service and high-quality food experiences
  • Experience of managing teams and budgets
  • NVQ Level 1 & 2 or City & Guilds 706/1 and 2
  • Basic Food Hygiene certificate
  • Excellent communication and organisational skills

Estimated salary: £45,000 - £60,000 per annum. Please note that salaries may vary depending on location and experience.



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