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Afternoon Shift Supervisor

2 months ago

Sheffield, Sheffield, United Kingdom Foot Locker, Inc. Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as an Afternoon Shift Supervisor. As a key member of our store team, you will be responsible for delivering exceptional customer service, driving sales, and leading by example to inspire and motivate your team to achieve great results.


Key Responsibilities

  • Lead by example to deliver exceptional customer service and drive sales to maximize profits
  • Develop and maintain a deep understanding of our products and services to provide expert advice to customers
  • Recruit, train, and develop a high-performing team to achieve sales and customer service goals
  • Ensure high levels of customer satisfaction through effective communication, problem-solving, and conflict resolution
  • Maintain a safe and secure store environment, adhering to company policies and procedures

Requirements

  • At least 1 year of retail experience, preferably in a supervisory or leadership role
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
  • Strong problem-solving and conflict resolution skills, with the ability to think critically and make sound decisions
  • Ability to work flexible hours, including evenings, weekends, and holidays

What We Offer

  • A competitive hourly rate of £10.00 - £13.65 per hour
  • 28 days holiday, plus an extra day per year for the first 5 years
  • Associate discount of between 30 – 50%
  • Hapi App – offering discounts & prize draws
  • Employee Assistance Program – Retail Trust
  • Company Sick Pay scheme
  • Head Office Internships
  • Striper Ambassador Programme
  • Development Opportunities

Join Our Team

At Foot Locker, Inc., we are committed to creating a positive and inclusive work environment that values diversity, equity, and inclusion. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service and driving sales, we encourage you to apply for this exciting opportunity.