Front of House Assistant
4 days ago
We are seeking a highly motivated and customer-focused Front of House Assistant to join our team at CH&CO. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring a seamless dining experience for our guests.
Key Responsibilities- Prepare and serve food and beverages to the highest standard, using correct tools and presentation techniques.
- Assist with food preparation in the kitchen, adhering to our quality standards.
- Set up service counters and maintain a clean and tidy service area, adhering to our cleaning schedules.
- Under the guidance of the General Manager, ensure that merchandising at service counters and dining areas is correctly priced, labelled, and in date.
- Work with colleagues to maintain food availability during service periods.
- Assist in the cleaning and clearing of tables, polishing of cutlery.
- Maintain a professional and friendly image with clients and customers.
- Attend to customer needs in a polite and helpful manner, providing assistance where necessary.
- Provide information to customers about food and make recommendations.
- Work with colleagues to ensure excellent customer service.
- Understand and comply with CH&CO and statutory health, hygiene, and safety standards, including COSHH and HACCP.
- Report any equipment and/or building fabric faults and any hygiene, health, and safety hazards to the General Manager.
- Attend training courses and meetings as necessary.
- Assist in monthly stock take as directed.
- Help in different units as required.
Working with CH&CO has its perks. People are at the heart of everything we do, so we've developed a range of benefits and development opportunities to keep you content.
- Personal Development and Training opportunities.
- Life assurance scheme.
- Pension scheme.
- Holiday allowance.
- Eye care.
- A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance.
- Family friendly support.
- A holiday purchase scheme.
- Regular social events and communication with our leaders.
- Volunteering days.
- Recognition schemes and people awards.
- Long service awards.
- Access to some great high street discount vouchers.
- Cycle to work scheme.
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