Data Insights Professional

18 hours ago


Liverpool, Liverpool, United Kingdom SearchData Full time

SearchData is seeking a Data Insights Professional to join our team in Liverpool. As a key member of our team, you will play a critical role in supporting our clients with their IT needs.

Job Description
  • Provide first-line support for hardware and software issues, ensuring timely resolution and high customer satisfaction.
  • Develop and implement process improvements to enhance the quality of our service.
Requirements

To succeed in this role, you will need:

  • At least 1 year of experience in a service desk environment.
  • Proficiency in O365 and Microsoft Exchange.
  • Excellent communication and interpersonal skills.
  • Able to work under pressure and prioritize tasks effectively.
Benefits
  • An attractive estimated annual salary of £35,000 - £45,000, commensurate with experience.
  • Comprehensive private medical insurance.
  • A flexible working arrangement, with 3 days per week spent in our Liverpool office.
  • Generous annual leave entitlement.

If you are a detail-oriented and organized individual with a passion for data insights and excellent communication skills, we encourage you to apply for this exciting opportunity.



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