Client Liaison Expert

3 weeks ago


Bury, Borough of Bury, United Kingdom beBee Professionals Full time £22,000 - £28,000
About beBee Professionals:
Are you passionate about delivering world-class customer service? Do you thrive in a dynamic environment where no two days are the same? If so, we want to hear from you As a Client Liaison Expert, you'll be the face of our company, providing unparalleled support to our clients and driving customer loyalty.

Estimated Salary: £30,000 - £40,000 per annum

Responsibilities:
  • Engage with clients through various touchpoints with finesse and courtesy.
  • Provide insightful guidance on products and services with authority.
  • Proactively address customer concerns and issues with a solutions-focused mindset.
  • Process client orders and maintain accurate records with diligence.
  • Document client interactions and follow-up tasks with precision.
  • Collaborate closely with internal stakeholders to ensure seamless customer experiences.
  • Contribute to administrative tasks as needed with a can-do attitude.

Required Skills:
  • Prior experience in a customer service or client-facing role is preferred.
  • Exceptional communication and problem-solving skills are essential.
  • Able to navigate complex customer issues with tact and diplomacy.
  • Proficient in Microsoft Office and CRM software is mandatory.
  • Able to work effectively in a fast-paced environment with flexibility.
  • Flexible working hours, including weekends, are a requirement.

Our Benefits:
  • Competitive compensation package with performance-based incentives.
  • Pension scheme and comprehensive health insurance.
  • Ongoing training and development opportunities.
  • A supportive work environment with clear career growth prospects.
  • Flexible work arrangements to suit your needs.

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