CYPL Coordinator

7 days ago

Crawley, West Sussex, United Kingdom CRA GROUP LIMITED Full time
{"Job Title": "CYPL Coordinator", "Job Summary": "We are seeking a highly skilled and experienced CYPL Coordinator to join our team at CRA GROUP LIMITED. As a CYPL Coordinator, you will be responsible for providing guidance and advice to all enquiries in a timely manner, taking ownership of enquiries and providing feedback on progress and outcomes, ensuring contacts are escalated if appropriate. You will also demonstrate a clear understanding of the meaning of safeguarding and escalations where appropriate, as defined in relevant policy guidance. Additionally, you will manage appropriate contacts quickly and efficiently, enabling a professional decision to be made by the relevant workers within set timescales.", "Key Responsibilities": "

\t* Provide guidance and advice to all enquiries in a timely manner
\t* Take ownership of enquiries and provide feedback on progress and outcomes
\t* Ensure contacts are escalated if appropriate
\t* Demonstrate a clear understanding of the meaning of safeguarding and escalations where appropriate
\t* Manage appropriate contacts quickly and efficiently
\t* Enable a professional decision to be made by the relevant workers within set timescales

", "Essential Qualifications": "

\t* GCSE English and Maths or equivalent qualification or experience operating at this level of literacy and numeracy
\t* A recognised qualification in office skills or administration or business related subject at level 2 or 3 of the national qualifications framework or have acquired equivalent experience within the workplace

", "Additional Information": "

\t* Hybrid: Minimum 2 days in the office per week
\t* 37 hours per week
\t* 09:00am - 17:30pm

"}

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