Data-Driven Business Process Optimizer
1 day ago
About the Role:
">This is a brand-new role within our Customer Operations team, reporting directly to our Head of Strategy and Innovation. As a Data-Driven Business Process Optimizer, you will play a key part in driving business decision-making and optimizing customer operations through data analysis and process improvements.
">Your Key Responsibilities:
">- ">
- Develop and execute a comprehensive data strategy to drive business decision-making and optimize customer operations">
- Create actionable insights from data analysis to inform process improvements and eliminate waste">
- Collaborate with cross-functional teams to design and implement sustainable data visualisation frameworks and enhance data literacy">
- Lead the development of innovative solutions using data to drive continuous improvement and align with our values and strategy">
- Evaluate data needs and ensure operational processes are followed consistently to maintain data quality and integrity">
- Work closely with stakeholders to understand data requirements and deliver on Starling values promise">
About the Team:
">You will be part of a dynamic and diverse team that is passionate about using data to drive business decisions and improve customer operations. Our team is made up of experienced professionals who are dedicated to delivering exceptional results and making a positive impact in the financial services industry.
">Salary:
">The salary for this role is £80,000 - £100,000 per annum, depending on experience.
">Benefits:
">We offer a range of benefits, including:
">- ">
- 25 days' holiday (plus take your public holiday allowance whenever works best for you)">
- An extra day's holiday for your birthday">
- Annual leave increased with length of service">
- 16 hours paid volunteering time a year">
- Salary sacrifice company-enhanced pension scheme">
- Life insurance at 4x your salary & group income protection">
- Private Medical Insurance with VitalityHealth including mental health support and cancer care">
- Partnership benefits including discounts with Waitrose, Mr&Mrs Smith, and Peloton">
- Incentives refer a friend scheme">
- Perkbox membership giving access to retail discounts, a wellness platform, and weekly free and boosted perks">
- Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships, and Electric Vehicle leasing">
Our Values:
">We value innovation, customer-centricity, and collaboration at Starling Bank. We believe that every individual has the potential to make a positive impact, and we're committed to creating an environment that supports growth and development.
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