User Researcher

4 weeks ago

Croydon, Cambridgeshire, United Kingdom Amber Labs Full time
User Researcher Opportunity at Amber Labs

We are seeking an experienced User Researcher to join our team at Amber Labs, a cutting-edge UK and European technology consultancy. As a User Researcher, you will play a crucial role in helping us understand and design for our users' needs.

About the Role

This is a permanent position that requires a deep understanding of user research methodologies and the ability to define problems and pick the right research strategies and methods to help us understand and design for our users' needs.

Key Responsibilities
  • Plan and lead user research activities across complex projects and services
  • Use a wide range of research methodologies, both qualitative and quantitative, depending on the requirements of each project/programme
  • Make telling recommendations based on a variety of research outcomes, which inform the way we deliver our wide range of products and services for millions of people
  • Advocate for inclusive research principles, planning and conduct, considering the diversity of our users and their different needs
  • Help teams plan, prioritise and define user research approaches to understand the user story, especially for services with challenging user needs and complex user journeys
What We Offer
  • A flexible work environment focused on deliverable outcomes
  • Private medical insurance through Aviva
  • A company pension plan through Nest
  • 25 days of annual leave plus UK bank holidays
  • Access to Perkbox, a global employee rewards platform offering discounts, perks, and wellness resources
  • A generous employee referral program
  • A highly collaborative and collegial environment with opportunities for career advancement
Diversity and Inclusion

We are dedicated to fostering an inclusive and equitable workplace for all. Our commitment to diversity, equality, and inclusion includes prohibiting all forms of harassment, bullying, discrimination, and victimisation and promoting a culture of dignity and respect for all.

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