Christmas Support Team Member Role: Providing Excellent Customer Service

4 weeks ago


Gateshead, Gateshead, United Kingdom NEXT Full time

About the Company


NEXT is a leading UK-based retailer, renowned for its high-quality products and exceptional customer service. Our Christmas Support Team plays a crucial role in ensuring our customers have an unforgettable shopping experience during the festive season.



Job Summary


We are seeking highly motivated and customer-focused individuals to join our Christmas Support Team as Sales Assistants. As a member of this team, you will be responsible for providing excellent customer service, assisting with stock management, and contributing to the overall success of our sales floor.



Key Responsibilities



  • Deliver outstanding customer service, ensuring customers receive a personalized and engaging experience
  • Assist with receiving and processing deliveries, including unloading stock and preparing it for sale
  • Maintain a clean and organized store environment, adhering to company standards
  • Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction
  • Take ownership of your development, seeking opportunities for growth and improvement


What We Offer


In return for your hard work and dedication, we offer a competitive salary of £20,000 - 25,000 per annum, depending on experience. You will also enjoy a range of benefits, including:



  • A generous holiday allowance
  • Opportunities for career progression and professional development
  • A supportive and inclusive working environment
  • A fun and dynamic team culture


About You


We are looking for individuals who possess excellent communication skills, a passion for delivering exceptional customer service, and a flexible approach to work. If you are a motivated and customer-focused individual who thrives in a fast-paced retail environment, we encourage you to apply for this exciting opportunity.



Application Process


To apply, please submit your application through our website. We look forward to welcoming you to our team



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