Tenancy Management Specialist

4 weeks ago


Basildon, Essex, United Kingdom G2 Recruitment Careers Full time
Tenancy Management

As a Tenancy Management Officer at G2 Recruitment Careers, you will be responsible for managing a portfolio of properties, ensuring that tenants adhere to the terms of their tenancy agreements. This includes conducting regular inspections of properties and estates to identify issues such as anti-social behaviour, maintenance needs, or tenancy breaches.

Rent Collection and Arrears Management

You will be responsible for monitoring rent accounts, ensuring timely collection of rent, and addressing arrears. This will involve liaising with tenants to resolve rent-related issues and signposting them to financial support or debt advice services if necessary.

Supporting Tenants

As the first point of contact for tenants, you will deal with enquiries, complaints, and issues around repairs, maintenance, and neighbour disputes. You will also assist tenants in sustaining their tenancies, which may include referrals to support services such as welfare benefits advice, health services, or employment and training opportunities.

Neighbourhood Management

You will work in partnership with other departments to maintain and improve neighbourhoods. This will involve identifying issues within estates that may require improvement, from communal repairs to safety and security concerns.

Legal Actions and Enforcement

You will be responsible for taking legal actions and enforcing tenancy agreements as necessary.

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