Quality Management Specialist

4 weeks ago


East Midlands, United Kingdom I Holland Full time
Job Overview
In this pivotal role at I Holland, you will oversee the development and sustenance of our Quality Management System. This includes ensuring adherence to ISO 9001:2015 accreditation requirements and meeting business needs across the organisation. As a Senior Quality Engineer, you will lead the team of quality engineers and QA Lab Operators in maintaining robust process controls.

Key Responsibilities
• Lead the Quality & Customer Quality Engineers on a day-to-day basis to ensure the department is working towards company priorities and all measurement equipment is calibrated.
• Manage the 8D Customer Complaint Process, guaranteeing swift resolution and customer satisfaction.
• Chair regular corrective action meetings for the Quality Department, fostering collaboration and improvement.

Required Skills and Qualifications
• Strong leadership and communication skills, with the ability to motivate and guide the team towards shared objectives.
• Proven expertise in quality management systems, including ISO 9001:2015, and a deep understanding of audit procedures.
• Experience in managing complaint processes and conducting corrective actions.
• Strong analytical and problem-solving skills, with the ability to identify and address quality issues effectively.

Benefits
I Holland offers a competitive salary, ranging from £40,000 to £60,000 per annum, depending on experience. Additional benefits include company pension, Cycle to work scheme, Employee discount, Free flu jabs, Free parking, Health & wellbeing programme, On-site parking, Store discount. We also offer opportunities for professional growth and development within a dynamic and supportive environment.

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