Complaints Team Leader

2 days ago


Essex, United Kingdom MMP Consultancy Full time
Complaints Team Leader

MMP Consultancy is seeking a highly skilled Complaints Team Leader to join our team on a temporary basis. As a key member of our team, you will be responsible for providing support and guidance to the individuals in the team on compliance matters.

Key Responsibilities:
  • Drive and motivate the team to success in achieving their goals and objectives
  • Regularly review performance and development needs with the team members
  • Monitor team performance for quality and productivity
  • Constantly review resources and capabilities within the team to ensure workloads are being managed effectively
  • Escalation point for your team, liaising with service areas across the organisation and external stakeholders such as the Housing Ombudsman, providing guidance and support when needed
  • Holding regular learning and training sessions to ensure a high level of knowledge and development is maintained in the team
  • Able to provide reporting and performance information whenever needed for the team
  • Working collaboratively with other team leaders, sharing best practice and knowledge
  • Attend weekly management meetings to update on performance and challenges
  • Identify potential risks and opportunities and feedback though line management

Please send your most up-to-date CV if this is of interest to you.



  • Essex, United Kingdom MMP Consultancy Full time

    Complaints Coordinator Job DescriptionMMP Consultancy is seeking a skilled Complaints Coordinator to join our team on a temporary basis. As a Complaints Coordinator, you will play a crucial role in ensuring that all complaints are handled efficiently and effectively.Key Responsibilities:Information Provision: Ensure that all requested information is provided...


  • Essex, United Kingdom MMP Consultancy Full time

    Complaints Coordinator Job DescriptionMMP Consultancy is seeking a skilled Complaints Coordinator to join our team on a temporary basis. As a Complaints Coordinator, you will play a crucial role in ensuring that all complaints are handled efficiently and effectively.Key Responsibilities:Information Provision: Ensure that all requested information is provided...


  • Essex, United Kingdom MMP Consultancy Full time

    Complaints Coordinator Job DescriptionMMP Consultancy is seeking a highly organized and detail-oriented Complaints Coordinator to join our team on a temporary basis. As a Complaints Coordinator, you will play a crucial role in ensuring that all complaints are handled efficiently and effectively.Key Responsibilities:Ensure all requested information is...


  • Essex, United Kingdom MMP Consultancy Full time

    Complaints Coordinator Job DescriptionMMP Consultancy is seeking a highly organized and detail-oriented Complaints Coordinator to join our team on a temporary basis. As a Complaints Coordinator, you will play a crucial role in ensuring that all complaints are handled efficiently and effectively.Key Responsibilities:Ensure all requested information is...


  • Essex, United Kingdom Talk Staff Group Limited Full time

    Job Title: Complaints ManagerJob Summary:We are seeking a highly skilled Complaints Manager to join our team at Talk Staff Group Limited. As a key member of our organization, you will be responsible for ensuring that patients' concerns or issues are addressed efficiently and effectively.Key Responsibilities:Investigation and Resolution: Lead investigations...


  • Essex, United Kingdom Talk Staff Group Limited Full time

    Job Title: Complaints ManagerJob Summary:We are seeking a highly skilled Complaints Manager to join our team at Talk Staff Group Limited. As a key member of our organization, you will be responsible for ensuring that patients' concerns or issues are addressed efficiently and effectively.Key Responsibilities:Investigation and Resolution: Lead investigations...


  • Essex, United Kingdom Talk Staff Group Limited Full time

    {"Role Overview": "As a key member of our team at Talk Staff Group Limited, you will play a vital role in ensuring that patients' concerns are addressed efficiently and effectively.With a focus on delivering exceptional customer service, you will work closely with our organisation to resolve issues and complaints in a timely and professional manner.",...


  • Essex, United Kingdom Talk Staff Group Limited Full time

    {"Role Overview": "As a key member of our team at Talk Staff Group Limited, you will play a vital role in ensuring that patients' concerns are addressed efficiently and effectively.With a focus on delivering exceptional customer service, you will work closely with our organisation to resolve issues and complaints in a timely and professional manner.",...

  • Team Leader Admin

    5 days ago


    Wickford, Essex, United Kingdom Adecco Full time €35,000

    We have an AMAZING opportunity to join a growing business. Adecco are proud to be working exclusively with an expanding company who are seeking an Sales Admin Team Leader Monday to Friday Duration of contract: Permanent Lead a small sales team Order processing Resolve customer queries/complaints Yearly performance related bonus Yearly salary reviews Our...


  • Wickford, Essex, United Kingdom Adecco Full time €35,000

    We have an AMAZING opportunity to join a growing business. They offer a great working environment, amazing team and great perks. Adecco are proud to be working exclusively with an expanding company who are seeking an Sales Admin Team Leader Salary: £35,000 p/a Working days: Monday to Friday Working hours: 8am to 5pm Duration of contract:...

  • Team Leader

    4 months ago


    Essex, United Kingdom WHSmith Full time

    Team Leader - WHSmith - Stansted Airport Contract Type: Permanent Working hours: 39 hours per week working nay 5 out of 7 days including weekends As a Team Leader in our Stansted Airport store, you’ll lead and inspire your team to provide exceptional customer service, meet business objectives and create a working environment that helps our colleagues to...

  • Team Leader

    4 months ago


    Essex, United Kingdom B&Q Full time

    **About the role** **Team Leader (Decor)** **Full time - 39 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 5.00am - 10.00pm** **£23,524.80 - £27,083.05 (Plus a £1,014 per annum, store specific location allowance)** **B&Q Romford, Gallows corner** We believe anyone can improve their home to make life better. Every day,...

  • Hygiene Team Leader

    4 months ago


    Essex, United Kingdom MorePeople Full time

    Location: Essex - Sector: Food - Salary: £25000 - £30000 per annum - Contact: Kieran Duncan-Johal - Job ref: AM17544 - Published: about 12 hours ago Job Title: Hygiene Team Leader Location: Essex **Salary**: £25,000-£30,000 Ref: AM17544 Are you an experienced hygiene team leader seeking a dynamic challenge? Want to join a growing and...

  • Care Team Leader

    3 days ago


    Essex, United Kingdom ivolve Care and Support Full time

    Job Title: Care Team LeaderAbout the Role:We are seeking a highly motivated and experienced Care Team Leader to join our team at ivolve Care and Support. As a Care Team Leader, you will be responsible for providing support and care to individuals with complex needs, including learning disabilities, autism, ABI, and mental health needs.Key...

  • Care Team Leader

    3 days ago


    Essex, United Kingdom ivolve Care and Support Full time

    Job Title: Care Team LeaderAbout the Role:We are seeking a highly motivated and experienced Care Team Leader to join our team at ivolve Care and Support. As a Care Team Leader, you will be responsible for providing support and care to individuals with complex needs, including learning disabilities, autism, ABI, and mental health needs.Key...

  • Team Leader

    4 days ago


    Essex, United Kingdom Iceland Foods Full time

    Team Leader - ThurrockThe Food Warehouse is Iceland's latest concept store. Now inside our 5th successful year, we are continuing to open our new, larger format Food Warehouse stores at pace up and down the country.  We believe that this success will come through our people and where best to start but right at the heart of the operation as a Team Leader. ...

  • Kitchen Team Leader

    3 days ago


    Essex, United Kingdom Crafted Social Full time

    Kitchen Team Leader Job DescriptionWe are seeking a highly skilled and experienced Kitchen Team Leader to join our team at Crafted Social. As a Kitchen Team Leader, you will play a pivotal role in the success of our kitchen, leading a team of talented chefs and cooks to deliver exceptional food and service to our guests.Key Responsibilities:Assist in food...

  • Kitchen Team Leader

    3 days ago


    Essex, United Kingdom Crafted Social Full time

    Kitchen Team Leader Job DescriptionWe are seeking a highly skilled and experienced Kitchen Team Leader to join our team at Crafted Social. As a Kitchen Team Leader, you will play a pivotal role in the success of our kitchen, leading a team of talented chefs and cooks to deliver exceptional food and service to our guests.Key Responsibilities:Assist in food...


  • Essex, United Kingdom The Harlow Hotel By Accor Full time

    The Harlow Hotel by AccorHotels has 119 bright, spacious, and comfortable rooms and is ideal for guests in the area on business or leisure. - We are currently seeking for Guest services team members. We are looking for someone who is dedicated and creative, has some exprience dealing with people and always Smily ! **Main responsibilities** **Reception** -...

  • Team Leader

    4 weeks ago


    Ingatestone, Essex, United Kingdom Ad Warrior Full time

    Team Leader Location : Ingatestone, CM4 9NS Salary: £13.45 per hour Are you the candidate they are looking for? At East Angliathey are recruiting for a Team Leader. The organisation are looking for people with the passion, talent, skills and experience that all add up to a caring and community-minded workforce. They believe that the people they...