Professional Indemnity Advisor

2 weeks ago


Bristol, Bristol, United Kingdom Howden Full time
Why Join Us?

We are committed to making a positive impact in the world, and we're looking for talented individuals who share our values.

As a Professional Indemnity Advisor, you will play a key role in helping us achieve our mission by providing exceptional service to our clients and colleagues.

Key Responsibilities:

  • Manage the entire claims process, including larger and contentious claims, from investigation to settlement.
  • Utilise in-depth knowledge of insurance policies and claims procedures to assess and adjudicate claims accurately.
  • Collaborate with internal teams, external vendors, and stakeholders to ensure timely claim resolution.
  • Analyse claims data to identify trends, reduce claim frequency, and improve processes.
  • Provide leadership and mentorship to claims handlers and junior team members.
  • Develop and maintain strong relationships with clients, brokers, insurers, and loss adjusters.
  • Stay updated on industry trends, regulatory changes, and emerging technologies to improve claims management.
  • Prepare and present reports on key performance indicators.
  • Visit clients in the event of a loss to investigate and manage claims effectively.
  • Negotiate with insurers to achieve favourable settlements within policy terms.
  • Advocate for the claims function and settlements to enhance client satisfaction.

Requirements:

  • Strong understanding of insurance policies, coverage types, and claims procedures.
  • Proven brokerage and client relationship management experience.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Strong communication, negotiation, and interpersonal skills.
  • Ability to work independently in a fast-paced environment.
  • Confident and resilient under pressure.
  • Ability to provide mentoring and guidance to junior team members.
  • Adaptability to diverse personalities and cultural backgrounds.
  • Compassionate approach to providing emotional support to clients during difficult situations.

Salary: £60,000 - £80,000 per annum, depending on experience.

Benefits:

  • A career that you define.
  • Ongoing training and development opportunities.
  • Hybrid working arrangement with 3 days in the office.
  • Access to a range of employee benefits, including health insurance, pension scheme, and annual leave.


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