Professional Indemnity Advisor
2 weeks ago
We are committed to making a positive impact in the world, and we're looking for talented individuals who share our values.
As a Professional Indemnity Advisor, you will play a key role in helping us achieve our mission by providing exceptional service to our clients and colleagues.
Key Responsibilities:
- Manage the entire claims process, including larger and contentious claims, from investigation to settlement.
- Utilise in-depth knowledge of insurance policies and claims procedures to assess and adjudicate claims accurately.
- Collaborate with internal teams, external vendors, and stakeholders to ensure timely claim resolution.
- Analyse claims data to identify trends, reduce claim frequency, and improve processes.
- Provide leadership and mentorship to claims handlers and junior team members.
- Develop and maintain strong relationships with clients, brokers, insurers, and loss adjusters.
- Stay updated on industry trends, regulatory changes, and emerging technologies to improve claims management.
- Prepare and present reports on key performance indicators.
- Visit clients in the event of a loss to investigate and manage claims effectively.
- Negotiate with insurers to achieve favourable settlements within policy terms.
- Advocate for the claims function and settlements to enhance client satisfaction.
Requirements:
- Strong understanding of insurance policies, coverage types, and claims procedures.
- Proven brokerage and client relationship management experience.
- Excellent analytical, problem-solving, and decision-making skills.
- Strong communication, negotiation, and interpersonal skills.
- Ability to work independently in a fast-paced environment.
- Confident and resilient under pressure.
- Ability to provide mentoring and guidance to junior team members.
- Adaptability to diverse personalities and cultural backgrounds.
- Compassionate approach to providing emotional support to clients during difficult situations.
Salary: £60,000 - £80,000 per annum, depending on experience.
Benefits:
- A career that you define.
- Ongoing training and development opportunities.
- Hybrid working arrangement with 3 days in the office.
- Access to a range of employee benefits, including health insurance, pension scheme, and annual leave.
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