Account Management Professional

5 days ago


Sheffield, Sheffield, United Kingdom Sue Ross Recruitment Ltd Full time
Job Overview

Sue Ross Recruitment Ltd is looking for a skilled Account Manager to join their team. In this role, you will be responsible for delivering exceptional customer experiences and driving business growth.

Key Responsibilities:
  • Develop and execute account plans to meet customer needs and drive business outcomes.
  • Build and maintain strong relationships with customers through regular communication and engagement.
  • Monitor customer health and identify areas for improvement.
  • Collaborate with internal stakeholders to ensure seamless delivery of customer services.
  • Provide training and support to customers on our products and services.
  • Conduct regular partnership reviews and provide feedback to customers.
  • Identify and capitalize on opportunities to upsell and cross-sell our products and services.
Requirements

To succeed in this role, you will need:

  • Proven experience in account management or customer-facing roles.
  • Exceptional communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong analytical and problem-solving skills.
  • Experience working in a fast-paced environment.
  • Strong IT skills and ability to learn new systems quickly.

The estimated salary for this role is £55,000 - £65,000 per annum, depending on experience, plus benefits.



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