Administration Support Manager

3 weeks ago


Bridgend, Bridgend county borough, United Kingdom Cwm Taf Morgannwg University Health Board Full time
About the Role

We are seeking a highly motivated and experienced Administration Support Manager to join our team at Cwm Taf Morgannwg University Health Board. As a key member of our Unscheduled Care Group, you will play a vital role in delivering high-quality, safe, and effective services to our patients.

Key Responsibilities
  • Line management of administrative staff, ensuring a safe and continuous service is maintained at all times.
  • Management of sickness absence for administrative staff, following the appropriate policy and ensuring processes are followed.
  • Providing direct day-to-day operational support in the provision of quality services within budget and ensuring all opportunities for the continuous development and improvement of the service are appropriately considered and pursued.
  • Working independently using own initiative in accordance with Health Board policies and procedures, with work being managed rather than supervised.
About Us

Cwm Taf Morgannwg University Health Board is part of the NHS Wales family, providing primary, secondary, and community health and wellbeing services to around 450,000 people living in three County Boroughs. We live by our core values: We listen, learn, and improve; We treat everyone with respect; We all work together as one team.

Requirements
  • Able to travel across sites.
  • Good standard of Education (GCSE level or equivalent).
  • Educated to degree level in a relevant subject or equivalent level of experience of working at a similar level.
  • Knowledge of administrative procedures and organisational policies.
Desirable Qualifications and Experience
  • Evidence of recent CPD.
  • Management qualification.
  • Knowledge of Referral to Treatment (RTT) and cancer targets.
  • Previous management or supervision of staff.
  • Previous experience of working within NHS.
  • Previous experience of dealing with medical staff, including managing medical rotas.


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