Sales Associate

2 days ago


Cannock, Staffordshire, United Kingdom Moss Full time
About Us

Moss is a renowned menswear brand with a rich history of over 170 years. Our vision is to be admired for our craft, experience, and sustainability. We're not just a brand, we're a partner in styling individuals for moments that matter.

Job Description

We're seeking a true Brand Ambassador who will interact easily with a broad range of customers. As a Sales Associate, you will be responsible for exceeding customer expectations, supporting store KPIs, and contributing to the overall performance through personal productivity.

Key Responsibilities
  • Provide exceptional customer service and interact with customers in a professional and friendly manner
  • Assist customers with product inquiries, purchases, and returns
  • Support store management with stockroom and back area housekeeping, including receiving deliveries and adhering to stock and cash control procedures
  • Develop and maintain basic product knowledge, understanding features, benefits, and products available in the store
  • Reflect the aesthetic of Moss through personal style and presentation
Benefits
  • 70% discount across all our stores
  • Generous bonus scheme, paying up to 15% of your gross monthly salary each month
  • Refer a Friend scheme with a £500 bonus for Managers
  • Season Ticket Loan and Cycle to Work Scheme
  • Discounted Gym Membership with PureGym
  • Access to Life Insurance and Moss Learning
  • Employee Hub for easy access to colleague benefits, recognition, wellbeing, and company updates
  • New Baby Gift for celebrating important personal milestones


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