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We are seeking a highly motivated and detail-oriented IT Support Specialist Trainee to join our team at Just IT Recruitment. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical support to our clients.
Key Responsibilities- Provide timely and effective technical support to internal colleagues and clients via various communication channels.
- Diagnose and resolve technical issues at first level to minimize downtime and ensure business continuity.
- Collaborate with cross-functional teams to identify and implement process improvements.
- Participate in ongoing training and professional development to stay up-to-date with the latest technologies and industry trends.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving and analytical skills.
- Basic knowledge of IT systems and technologies.
We offer a comprehensive training program that will equip you with the skills and knowledge needed to succeed in this role. You will have the opportunity to work with a talented team of professionals and contribute to the growth and success of our organization.
